-
December 2025 by Jerry Phillips
I have done two leases on a commercial vehicle, with Ally finance that Apple put me in with, I gotta tell you it’s the worst finance company I’ve ever dealt with my life. Hands-down, the worst Customer Service ever, and it just seems that after I bought both of the trucks or at least them if you will. I can get no help. I’m actually trying to pay them and get on a payment schedule, automatically withdrawn From our checking account, which is a business checking account. I’m getting zero help from anyone. their service sucks. I would stay away from Apple Leasing as much as I could.
-
December 2025 by Josh Stephens
Apple Leasing is awesome! We work with Brian Blanchette and he's always helped us out big time
-
November 2025 by Wayne hyde
Ive sent emails and called can only reach front office then always sent to a voice-mail that never gets a return call
Been almost a year now of trying to reach you to discuss our options with our 4 vehicles we got from apple leasing with 0 response after reporting major issues with all the vehicles
After another week of calls and emails i can only find myself here leaving a review of my negative experience as we still need to speak to someone but no other communication options are available.
-
November 2025 by 911 Pool Care
As a small company that is growing, we needed a few used company vehicles, but after dealing with a few used car dealers in n the area, Houston and Dallas, we were left very frustrated and felt like we could not trust anyone. That is until we reached out to Apple Leasing. Time Morris and Toby were honest, gave us a great deal on a used van, and gained a customer for life. With other dealers, they would tell us what we wanted to hear, even though they were lying. Tim and Toby told us everything about the van, the good and the issues, clear pricing and once we decided to buy, we had the keys within the hour. Crazy how easy they made the process and earned our trust. We can’t thank you enough for helping our small business grow wisely. We can’t wait until we grow enough to make another purchase from Apple Leasing.
-
November 2025 by Rosalinda Stevenson
“Rest assured it is refundable. I will call when I get in the office
Request was sent the day we talked. The EFT refunds take a little longer.
Electronic funds transfer.
Ma'am, we have treated you with complete respect and transparity.
There was a check made to you on Monday. It is being mailed to you”
They are liars
I haven’t gotten my $500.00 back yet
Do not trust then
-
November 2025 by Dawn P
I am a new member of the Apple Leasing Family ... and very happy to be here. 🥰
I came to Apple Leasing with a pretty rough situation and Tony Federico magicked matter and upgraded my life.
I feel extremely well cared for.
Tony is an absolute Number Ninja and a genuinely good human !!! 🥷🏼🤓🪄
-
October 2025 by Heather Whitaker
“What a fantastic team! Julia, Tracey, and Ryan helped us find the perfect truck at the best price, and the financing was ready to go when we arrived. One of the best car-buying experiences we’ve ever had!” Thank you for the family touch !
-
October 2025 by Stephen Tong
Unresolved Issue — Unprofessional and Untrustworthy Experience
I recently ordered a truck through Apple Leasing for my small business. At first, Brian was very responsive to every email and call. I was very clear from the beginning that my only two requirements were a crew cab and a standard bed pickup truck.
Brian told me he had secured a truck for me and had it wrapped by Apple Leasing. When I arrived to pick it up, I immediately noticed it was a crew cab with a short bed, and the wrap was already peeling off the back window. It was clear that Brian rushed the deal and ignored the basic requirements we discussed.
Brian admitted his mistake and promised to replace the truck, but over three months later, the issue is still unresolved. Communication has completely stopped despite multiple follow-ups.
Having a standard-sized bed is critical for my business operations, and Apple Leasing’s failure to correct their error has cost me time and money. At this point, it’s clear they have no intention of making things right. I’ve requested that they cancel my lease — with no response.
STAY AWAY FROM THIS COMPANY. Extremely disappointing and unprofessional experience.
-
October 2025 by Ross Lovett
Justin has been excellent as our leasing representative over the last 4 years. He is very responsive & always is transparent in everything he does. Cannot recommend apple leasing high enough. We lived in Dallas for 4 years but Apple Leasing still held our lease and make sure everything was cared for during our entire experience.
-
October 2025 by Jason D
Juan, Randy and rest of team are superb. They are fair, and won’t haggle you at all…definitely buying all vehicles, business and personal from these guys. Outstanding customer service and follow up. 10/10
-
September 2025 by Bryan Eisenberg
For over a decade, I have trusted Apple Leasing, and Justin in particular, with every car we’ve driven. The reason is simple: they’ve made what could be a tedious, time-consuming process absolutely seamless.
Every single time, it’s the same story: I walk in with the keys to my old lease, spend just a few minutes chatting with Justin, and walk out with the keys to my next car. No headaches. No wasted time. Just a smooth, efficient experience that makes you wonder why anyone would do it any other way.
It doesn’t matter what make or model I’m looking for, Justin and the Apple Leasing team handle it all with ease. After more than ten years of working with them, I can say this with confidence: they’ve mastered the art of making car leasing effortless.
If you value your time and want a team that delivers every single time, Apple Leasing is the way to go.
-
September 2025 by Mike Dougay
My daughter has leased 3 vehicles from this company and through a man named Justin. She has triplets and has always leased due to financial strains of being a single mom. Recently she tried to get the payoff to get out of the current lease she has that was costing her right at $1,000.00 per month for her payment. She has had this Tahoe for 3 years and paid by automatic drafts each month. Apple has a safety built into incoming calls that want to get out of the lease. They stall you with payoff information, call your lease contact and within minutes you will be called by your friendly lease person from Apple. This is to try to keep you on the hook! The last time friendly Justin even tried to rewrite ANOTHER 5 year lease on the same Tahoe she was calling about! So yesterday my daughter calls me and wants to go look at Tahoes. We make a deal with a local dealership for a new 2026 model. She still has the lease with Apple for another 3 years so there is a HUGE PAYOFF to exit the lease. We have the new Tahoe ready to pick up with financing all set and the Tahoe waiting outside to drive off. The dealership just needed to get the confirmation of the exact payoff that they were going to make to Apple. They called and said it would be at least 1 1/2 hours before they could get that. It was 3 pm in the afternoon. Dealing with Apple in the past made me realize that they were going to wait until close to 5 and say it would be Monday before they can get that information. Here's the real story. As soon as my daughter got off the phone with the office requesting the payoff she gets that call from Justin. I mean just minutes from the time she hung up. She had Justin on the speaker phone and you could tell he was angry! He even started cursing to my daughter and using the F word. When I spoke up to Justin he said he was sending the payoff to her. Then while we were talking on the phone the payoff came to her email. HE had it all alone!!!. Dealing with people is about TRUST and feeling that they are HONEST. DON'T DEAL WITH THESE PEOPLE!!! It is my understanding that Justin is ONE of the owners. What a company attitude!!!
-
September 2025 by Rob J
Great service all around and went above and beyond to ensure I was informed and had all my questions answered. True white glove treatment from Brian!
-
September 2024 by LadySerpentina
Good Agents! Really Reliable.
-
September 2024 by marco Toledo
I am sad to say that I had a bad experience trying to lease a car. I wantes to lease a Toyota Gran Highlander. So was conacted by Dale K from Apple lease on 8/19/24. He asked me for a lot of personal info to start the program and he shared his phone number. Then he wanted to setup a meeting with me and my wife. I texted him to meet on Friday of 8/23 at 9am. Unfortunately, i never heard back from Dale.
