Apple Domain Northside

Most Recent Comments

• November 2025 by Preetham Keelara Shivashankar
  Always like to visit this Apple 🍎 store 🏬 to buy my lovely Apple 🍎 products 😊
• November 2025 by Dixon Santana
  Big showroom with a lot of different models available. Very knowledgeable people available to help you.
• November 2025 by Texas De' Rama
  this store is nicely located in the Domain....
• November 2025 by Ron Ondechek
  Very polite staff, but did everything they could to try and get me to buy a new phone instead of just simply replacing a battery. Didn’t even open my phone to diagnose it.
• November 2025 by eugen
  Very helpful staff, showed up with no appointment and they were able to resolve my Mac book issue.
• November 2025 by Jane Dowling
  Lauren is THE BEST! So kind. An active listener. Abundant empathy. She helped me solve multiple issues. Wish she would always be my Apple helper!
• November 2025 by David Powell
  This place is crazy busy, especially at this time of year. I went in with basically a question and got more of an answer than I expected. Have some Airpod Pro 2 earbuds about 5 years old, one of which went through a laundry cycle. They did a diagnostic test in them and found that both buds had unrepairable noise/static in them and, even at their offer of replacements, it would be less expensive to get new ones. Maybe I will also look to buy the Apple extended warranty and then replacements will be way less expensive.
• November 2025 by D. Abraham
  Excellent customer service. I came here to pick up a few products that I ordered. The Apple staff here are very nice and courteous, even though it was very busy at the store. Special thanks to Lauren, and Maha at Apple Store at the Domain , for their help in explaining more details about the products that I had ordered. These details were very helpful for me.
• November 2025 by Joseph Lopez-Ortiz
  The employees are decent & try their best to help. The process of appointments, getting a repair, buying a product, etc is the worst I’ve seen in my experience. 4:15 appointment, didn’t actually get helped till 5:11. Another hour with them going to the back to check this or authorize that. Finally made our way out by 6:45 ish. They do not let you know when the repair is done- they give you an approximate time for you to come back to the store to check if it is. I came back at their approximate time and the repair wasn’t done for one thing or another. Waited another hour till they said they no longer have the parts available we need to go to Barton creek store location. Like I said nothing against the employees. You would think the leading brand in the world would be able to better their process? At least text when something is done? lol
• November 2025 by lakshmisahithi kolasani
  My support executive was Sean and he is really the best. They tried to help me until the end, trying their best to resolve my finicky issue with T-mobile account. He was really patient and stayed on call with Tmobile representative for an hour to address my issue.
  Very understanding team.
• November 2025 by Cynthia Hansen
  Very large with quick service. We'll staffed.
• November 2025 by Deanna Garman
  I’m really disappointed in the service here. I went in last night to trade in my 13 pro for the 17. Now the 13 was a gift so I never bought my own iPhone and understood the process. But I spoke with a gentlemen named Russ who said the trade in value was 230$. Okay cool, it wasn’t done backing up to iCloud yet so we decided to purchase the phone and drop the 13 off today to trade in. I was never informed about a diagnostic test to proceed with the trade in. It had unknown water damage in the camera which I wasn’t even aware of because the camera worked great on the 13. They proceeded to tell us that it was only worth 50$ now. I had already purchased the 17 for full price, I was looking forward to my 230$ trade in value. To keep a customer, you guys need better communication it’s not fair that I didn’t get the full trade in value, after I was assured the night before I’d have it. They made the sale and the lead said there was nothing she could do. Keeping your word goes a long way, and there’s no reason this big of a company couldn’t offer that value after I dropped almost a 1000$ on the new phone. I wanted to be a happy customer and this whole process really was uniformed and inconvenient. End of story I sold it at an outlet store elsewhere and they gave me more than apple offered….
• November 2025 by Jackie Salimen
  Very good and beautiful location.
• November 2025 by Assem Kassymova
  Always great service! Chantelle helped us out by making sure I have the right pencil for my daughter’s iPad. Thank you Chantelle!
• November 2025 by Pri
  Efficient staff