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September 2023 by Steve L.
Worst I have ever had. The car was not wiped down, the windows were still dirty, the dash and doors were untouched. When I raised this to manager she became defensive and did not even look at my vehicle she just assumed my expectations were too high. She was rude! After she, begrudgingly, had the car finished, it was nice, exactly as it should have been. BTW, she met me at the cc machine, upsold me to interior for +$15 bucks, and did not explain how limited it is until she delivered a car that did not even meet your minimal case standard. She kept saying that to get it wiped down I needed a detail. I am sorry but the dash was dusty the lcd screen was a mess, the windows were not clean, it did not meet your minimum.
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September 2023 by Cheryl L.
In the year that I have had my car, I have been six times. I thought it was the best car wash I've ever had at $22 especially. New owners now $25 and I had to tell him to vacuum my mats. They had always rubbed off little spots on my mats before. Not this time. May have to look for another place now. The one on Jollyville Road.
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September 2023 by George Ross
Went for oil change. Great experience very quick and efficient. Highly recommend!
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August 2023 by Shaam F
I have been here twice to have my car washed. The prices are tad bit higher than other car washes in the area but the difference is way better quality wash than the same car washes in the area. Will definitely go back and take a few before and after pics and attached to this review.Services: Vacuuming
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August 2023 by Venkatesh Hodigere
The car wash doesn't get bugs off from the front of the car. There is a guy who sprays your windshield with a power wash spray. But if this guy doesn't spray your front of the car, which he sometimes doesn't unless you ask him, the car headlamps, number plate area, radiator area will still be unwashed. Save your money and go to an automatic car wash. Go here only if you want the inside of the car cleaned also.
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August 2023 by Sun Shine
$55 which I get isn’t the detail price but still it shouldn’t be what’s pictured. Better off running your car through a drive through car wash and dusting off your seats with your hands.
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August 2023 by Srinath Srinath
I would recommend this car wash, as they did an excellent job removing a substantial amount of dust from my car. However, it's worth noting that the prices seem a bit steep for a single wash.
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August 2023 by John D.
UnBelieveable. Long time customer of Arbor Car Wash Hand detailing. Came in today to find that this is now "The Wash Shop". I came in at 1415 hrs to get my truck (F450) hand wash and wax and detailed. I was told they were not taking anymore detail work for the day. Previously, I was told they stop taking detail work at 1500 hrs. Once I was told no detail work after 1430 hrs. So I had to persuade the manager to take my truck in for detail (hand wax) service. For which the service has increased by $15, since my June hand wax. So I met the new manager and he was professional and courteous. However, when I went to check on my truck, it was parked at the rear of the car wash, parked in the FULL hot Texas sun, and they were hand waxing my truck. Not even parked in the shade. Now I admit to not being a rocket-scientist, but pretty much everyone knows that you DO NOT wax your vehicle in direct sunlight, especially when the ambient temperature is over 100 degrees (Austin, Tx). When I asked the manager, he said it was okay. So, I looked it up on the internet to show the manager WHY you don't wax your vehicle on a very HOT day, in direct sunlight. After a lengthy discussion he did move my truck to a shaded location. I will no longer be using "The Wash Shop", although I have been a faithful customer for over a decade. John
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July 2023 by John J.
I went there with a relatively clean car that really only needed a full service once over; a $45.00 idea. What they tried to deliver was a wipe job by a blind man. There were easily visible bugs on the front grill, hood and windshield. Dirt dust and road film in all the door frames. Dust on the dash and center console. Of course someone would fix it. A woman went around with a spray bottle and a rag as I pointed to the obvious. I eventually gave up and told her to quit. I will not be back, and DO NOT recommend this place to anyone.
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July 2023 by Ron B.
I took my 2017 Dodge Caravan with 130,000 miles in to be detailed and when it was ready to pick up it looked like a brand new vehicle inside and out. Could not be more pleased withe the service and details.Ron B
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June 2023 by Mescal E.
The service was efficient and the workers who were cleaning the inside of the car did a much better job than other companies' workers. The car wash itself also left the car shining and clean.
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June 2023 by Barry Harris
Nice folks and a good car wash. They seem to have trouble finding employees. The last two visits have taken 45 mins and over one hour. Be sure to get there before 2:00 if you want detailing. After 2 :00 they will only wash your vehicle.Scarlett at the front desk is very personable and professional.
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June 2023 by Ajith Balachandran
Excellent service, reasonable price, friendly staff and comfy waiting area.?
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June 2023 by Bo B.
Decent car wash/detail for the price. I believe Linda was the name of the manager and she was very nice, and caring. The they/them who checked me out was too busy on her phone. I asked her two different questions and she said "you can go ask". If you are at the main desk I'm pretty sure I'm supposed to ask you the questions, and not go outside and ask random employees.
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April 2023 by Chris Lane
Great price! great work! Attention to detail was on the mark!