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February 2024 by Jeff B.
It's a huge store with lots of cool items, but it takes forever to check out. I just waited 10 minutes and still had 3 people in front of me with only one checkout.
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February 2024 by Roshini Ramesh
Very nice good collection
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February 2024 by Honest Lady
This place is HUGE with unusual finds, some reasonably priced items, some too expensive for my taste. I love their hanging arts selection. Their couch/chair selections are waaay too expensive, we're talking one love-seat or chair for $800.
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January 2024 by Beverly Grayson
Love shopping here.
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January 2024 by Amy L.
This positive review is for the store manager's, Richard, customer service.I ordered 2 matching lampshades for same day delivery, and only 1 came. It turns out they only had 1 in stock at this store, but this inventory was inaccurate online.I called the store and talked to Richard, explaining my dilemma:1. I had 1 lampshade, and a lamp base without a shade.2. I paid for shipping so I didn't have to drive to the store, but now that I got 1/2 of my order, I would still need to drive to another store!I asked him if he could do any of the following.1. refund my shipping fee2. Send me another one from a store that does have it in stock, and waive the shipping fee.Unfortunately, neither of those could work, and I could only:1. drive to another farther location to get the 2nd lamp shade.2. return to the store to get the price adjusted for the lampshade I received, minus the shipping price.I had other obligations later in the day, so I couldn't do any of these options.But Richard stepped up, offered to drive to the Pflugerville location, and even deliver it my house (on the way back to his home) that same evening. I couldn't believe it. And unfortunately, I wasn't at home (doing other obligations) to really thank him properly.So thank you Richard for doing this, and I apologize that my inconvenience became yours. It really made my day.
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January 2024 by J Marie ZP
There is SO MUCH merchandise ppl full crates in the back. It seems like they could have more sale items? But, no. They just make bigger piles of endless stuff. They also put non-sale items on the clearance table. If you are not paying attention, you will pay full price. When you check out, if you have a sale item, ask the cashier the actual price. Home Goods 5 minutes away has much better prices.
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January 2024 by Rebecca Rodriguez
Ordered a tree. Picking up curbside. After 10 mins of waiting after clicking “I’m here” I called-they said they didn’t notice that the request for curbside came in. Waited another 15 minutes-no one came. Called again, was told “someone said they were grabbing it.” Clearly they weren’t. After waiting for 30 minutes total I finally got my order. Only reason I didn’t go in was because I had a sleeping baby and was so incredibly annoyed.
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January 2024 by Kate A.
Paid full price for a Christmas item that was never opened and had current receipt and they tried to give me only 25% of the price not even a credit for the price I paid. Will never buy there again if they are trying to be shady. No other store does this in any state. Probably illegal.
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December 2023 by Cari Burnett
If you’re shopping for Christmas trees, look elsewhere!! The quality is mediocre, hence why the cost usually below the competition. I purchased the nicest 12’ Christmas tree they offered. After a year, a couple lights went out. Three years later almost all of the lights don’t work, which would be fine if they were interchangeable with any other light bulbs. They are not and there are no replacement bulbs available in store for purchase. When inquiring with customer service online they told me how to do a Google search for Christmas lights like I’m an idiot. Back and forth a few times and I give up. They’ve lost a customer. I’m tired of everything I buy there breaking.
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December 2023 by Joaquin Lopez
Such a Gem ? Always has something your looking for even if you didn't know it yet big variety and wonderful for Holiday Everything from trees to stocking stuffers!
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November 2023 by Khadanga Krushna Nanda
It’s a big store with a plenty of buying choices. Huge parking and less crowded, however the staff are in limited number. Good place for buying home decors.
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November 2023 by Robert Glynn
Love this store. Inadvertently ordered incorrect product size on line. Clerk at check out was so kind and helpful. Corrected my mistake and I was able to be on my way sans any hassles. Thank you At Home!
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November 2023 by Elizabeth B.
Put in a pick-up order, got a text message a half hour saying order was ready for pick-up. Kind you there is a four day holding limit. Next morning got a email telling me t hat my order was car with no explanation. Got a hold of customer service and they have me a lame excuse saying low stock item. Okay so why send me a text message telling me My order was ready for pick-up? Makes absolutely no sense and I've been shopping there since 2020. Well since customer service was of little to no help, I've decided to never shop there again and spend my money elsewhere. This place is a joke!!!!;
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October 2023 by Delia Anne Gonzales
My new place to visit often now that there is no more BBB. Loved it before as well when it was Garden Ridge Pottery, still smells amazing inside.
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September 2023 by Handy Check
There are two very helpful girls made our experience very happy was glad to be there today and get our chairs. Since Lowe's was insufficient an inadequate helping us. We will return to at home stores for needs such as patio furniture there's so much other things to look at there it's a beautiful store!