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December 2023 by s t.
I really miss the Domain location. This location lacks helpful customer service. The employees act like they are better than you. WTH? They stand around delighting in ignoring you. I think it was rude of Athleta to close The Domain location.
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April 2023 by Anne-Marie
The Gen Zish staff was nice enough though aloof. They saw me struggling to put 2 outfits together and couldn’t be bothered. When I asked specific questions they did answer them but it felt like pulling teeth. There was no enthusiasm or proactive effort to make recommendations.I typically enjoy my visits to Athleta as I always find great outfits. I left this location a little frustrated and plan to return one of the items as I was never able to find a top to go with it.
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August 2022 by BexTubeHD
Love, love, LOVE all of my Athleta gear! They provide high quality athletic wear which is perfect for all of my dance company classes! If you see me while I'm out, you can guess I'm wearing something from Athleta!!!!!
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May 2022 by Marsha Bullard
1st time I've ever been to this particular store store. Went to exchange something for my daughter, and they were very compliant and helpful
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April 2022 by Jean Garcia
Staff was friendly and helped me look for specific pieces. Scored a deal on sale items with an extra 20% off and a rewards discount. I was happy with the shopping experience and customer service. Plenty of plus size options.
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December 2021 by Amanda K.
I came here to return an online purchase. It was easy and fast without any problems. I looked around and did not find anything that I liked. I seem to have better luck shopping online than in Athleta stores for some reason. The quality of clothes here is good and recommend for working out or leisure wear. Also, they have some great travel pieces.
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September 2021 by Courtney K.
Went in because online it said that there were skorts in my size, came in and the best that I was told was to try on the biker shorts but those aren't the same size reference (medium only in biker shorts while the skirts have numerical values 6,8). So just disappointed to travel only to be let down and still confused on my size
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July 2020 by Sandra Sanchez
Went to the store off Lamar Blvd for the first time and customer service was horrible. I was greeted but that was about it. The girls did not offer to help until I asked multiple times for things. The Athleta store at the domain is way better. The women there are polite, helpful, and welcoming.
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July 2020 by Zoe Parker
The employees are so helpful and friendly. I was looking for an item that wasn’t on the sale floor and the associate went out of her way to help me find it. This location is also super big compared to others in the area!
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July 2020 by Karina C.
I wonder if I would have appreciated the great customer service I received at this, Lamar location Athleta, if I had not had such an off putting experience at The Domain location, which I did not write a review for simply because I would rather focus on the positive than the negative. Anyway, the employees as this location were very friendly and helpful, starting with my phone call to inquire if they had any masks available in store. They did not, but I went in anyway to shop because I didn't get to shop at The Domain location although I was interested in several items. Once in store, everyone was welcoming, helpful, but not overbearing and accommodating to apply my gap/military discounts to get the most bang for my buck. Thank you!And of course the clothes are beautiful!
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March 2020 by Marjorie Durst
Snotty not helpful seemed happy not to have what I was looking for.
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November 2019 by Veronica C.
Staff is friendly, clothes are nice but EXTREMELY PRICEY, hard to find things that match.
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September 2019 by Jessica H.
I really like Athleta for their tops and sports bras. I've been very pleased with all of my purchases and it's a benefit that they are a smidge cheaper than Lululemon. But, I must clarify, Lululemon has the best yoga pants around. I do not like the yoga pants from Altheta and only shop here for their tops which I find to be of great quality and cute in style. They also have great sales both online and in store.
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August 2019 by Audrey B.
Love the layout of this store, very organized and easy to pick out what I like. Not to mention the great customer service and helpful employees in this store. This is my favorite athlete store that I've been too!
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July 2019 by Jill T.
This store has terrible customer service. I shop often at the other Austin location and it's awesome. I've also shopped at other locations in other cities, also great service! But not this one... no one acknowledged me, offered help or to get a dressing room started as I passed them with my arms full. I stood waiting and trying to get employees attention to just get a room. The store was not busy, they were just standing at the center of the store chatting. Finally I got my own room. Still no help to get new sizes. I will just stick to the Domain location.
