-
January 2024 by Beth Patterson
Frances provided excellent support
-
January 2024 by John Davis
Justin provides the best service, this was our second visit, first to select and order my wife a new phone and then for help with activation and accessories. He was awesome both times
-
January 2024 by Jerome Cripps
The store rep Eddie was very knowledgeable and helpful. He made my purchase very easy. Thank you.
-
January 2024 by Nikolas Weyland
Eddie (Edgardo Allas) is an exceptional employee and solved an issue our family experienced while switching phone plans that six previous people (at another AT&T store, at Best Buy, and on the phone service line) had failed to fix. Eddie's patience and competence put us at ease, and he calmly led us through a series of steps that resulted in us successfully transferring plans. We thought that switching plans in this way was impossible but Eddie proved that it was not. Thank you, Eddie!
-
December 2023 by El S.
I visited here recently to get help with my phone and plan. Eddie was very professional and solved the issues with my phone. There was a bit of a wait, but the staff was communicative in letting customers know.
-
December 2023 by Raymond Batts
Eddie did a fantastic job with exceptional customer care. He was knowledgeable, courteous and a pleasure to work with. He far exceeded our expectations. So happy with our new purchases.
-
December 2023 by Dave MacKay
Eddie worked on my phone while I was visiting in Austin & he solved all problems I was having!! He was polite & explained what he was doing throughout the procedure. Best tech rep that I had ever experienced!!
-
November 2023 by Ted Raab
Fine staff members, but AT&T doesn't take responsibility for the product it sold me, even though I paid a lot for it and continue to pay support fees. I'll almost certainly be discontinuing the support insurance fee since it offers no value.
-
November 2023 by Maciej Stoszko
I came with several quite convoluted questions. Your rep, Justin was very helpful, patient, and knowledgeable. (He is THE KEEPER). Some of my problems do require further follow ups. However, I know what to do now, and if I have any doubts ... there is Justin! ?
-
November 2023 by Esteban Lopez
Went in to switch carriers from Verizon and buy an iPhone 15. I was immediately greeted by a friendly sales rep and he gave me all the information I needed regarding the transfer and all the charges I’ll receive over the coming months. I was in there for maybe an hour and had all my needs met with very friendly customer service.
-
October 2023 by Jorge C.
Porfabor. No vengan. A esta tienda. Siempre que vengo tardan mucho. Y la gente es muy despota.
-
October 2023 by Richard Price
Justin was great and extremely helpful! He solved our problem almost immediately. Plus, he helped us solve another problem that we had been going back and forth on. Thanks again Justin!!
-
October 2023 by Christian Esq
Mr Dominique did a great job on resolving a complicated issue that could not be done at the domain att store.
-
September 2023 by Alexis Dempsey
Eddie is the best employee y'all have! Every time I come in he's very sweet & helpful. Always has some kind words. Never met such a likable character. This man deserves a raise! I hope management sees this & recognizes him for his outstanding service.
-
September 2023 by ACE G
They guy helping me out took so long and finally answered my question about how much my bill was gonna be if i added another watch. Then turns out they don't have the watch and cant get it. Other than that everyone seemed really nice
