-
March 2025 by Lyn Kumhyr
I visited this location 3/16/25. I was helped by Paige and she was exceptionally helpful and knowledgeable and very friendly and pleasant to work with. She answered all my questions and I left with the information that I needed.
-
March 2025 by Mona Gonzalez
Paige was very helpful today!
-
March 2025 by Terry Baldwin
Paige was very helpful and knowledgeable! She helped me number sync my new Apple Watch. I am gong to come here for all of my iPhone needs. Thank you Paige.
-
March 2025 by michael pozzi
JC was awesome
-
March 2025 by Brad C
Jaycee is a rockstar!! Very friendly and cares about helping people! She was very knowledgeable and very thorough! Thank you so much, Jaycee!
-
March 2025 by Kaylee Riley
Dana is an amazing representation of the AT&T experience! She made me feel so comfortable during our interaction. I love my new phone and watch☺️ first watch I’ve had! So glad I stopped in store!
-
February 2025 by Grace Sharington
After having a TERRIBLE experience at the Southpark Meadows location, I took my elderly friend to my tried & true Slaughter location which I've been going to for many years.
This is the 2nd time within 1 month we've had to visit the fantastic manager Zach because my friend has dementia and misplaced her passcode notes to use her phone.
As usual, Zach was patient, kind, knowledgeable, and went well beyond our customer service expectations.
👉 Unlike the Southpark Meadows location, which treated us like an inconvenience, and basically encouraged us to leave by insisting they couldn't reset her phone without the passcode. (But they offered to sell us a new one!) 👈
I am grateful to have the opportunity to be a loyal customer at the Slaughter location. As a longtime owner of a marketing agency, I understand that loyal customers aren't earned through smooth transactions, but through meeting challenges. Thanks Zach and the stellar team at Slaughter AT&T!
-
February 2025 by Cristi Gissell
Z at Parkside Village was so helpful and was such a pleasure to work with. She was very knowledgeable and professional too. I would give her a 10 out of 10. Thank you Z.
-
February 2025 by Dennis Gissell
Zee was very personable, professional and responsive to our needs. She was wonderful to work with and we appreciate her very much. She introduced us to several new products and we plan to make a return visit to discuss additional options.
-
February 2025 by Cheryl Barnes
X was the absolute best! Answered all questions so patiently. She’s very knowledgeable, kind, and willing to spend a lot of time with us. Thank you, Z!!
-
January 2025 by Jeff Kingsland
I was greeted promptly and they answered my questions about returning an iPhone professionally and politely, even giving me tips on the best way to proceed. Great service!
-
January 2025 by Todd Salter
Based on my experience at this store, it appears that it is their policy to "include" Next Up Anytime for $10/month and Protect Advantage for $14/month with any phone upgrade, and there is no option to opt out in store. So whether they inform you or not (they conveniently forgot in my case), you will leave the store the proud owner of those plans. You'll have to call AT&T if you want to cancel them. I would recommend you upgrade your phone at the Apple Store where this type of policy does not exist, until this company (Prime Communications, an authorized AT&T retailer) can fix their policy and allow customers to opt out of optional services from AT&T. Until we as consumers vote with our pocketbooks, they will just keep forcing these plans on people.
-
January 2025 by Robert Graham
Ask for Ziada
-
November 2024 by Steven Stanley
I recently had the pleasure of shopping at ATT and I wanted to take a moment to highlight the exceptional service I received from Roxy Escobar. Her patience truly stood out during my visit.
From the moment I approached her with my questions, Roxy Escobar took the time to listen carefully and address my concerns without rushing me. Her calm demeanor and willingness to help made my shopping experience so much more enjoyable. It's clear that they genuinely care about the customers and are dedicated to ensuring that everyone leaves satisfied.
Thank you, Roxy Escobar, for your outstanding service! You are a true asset to ATT and I look forward to returning because of the wonderful experience you provided.
-
November 2024 by Ian
Beware as they add the insurance plan whether you want it or not. Per policy they say. Customer's responsibility to call & cxl.
As mentioned - 290/Mopac by Walmart ftw
