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January 2024 by Iridiana Espino
Call to request reports about my car that was picked up, terrible customer service, the guy was extremely rude and arrogant.
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January 2024 by Charlotte Van Volkom
WORST TOW EVER. I have AAA Premium and on their stupid app it was showing I had a classic membership and I showed him my card AND CALLED AAA to confirm to him I had premium and he still wanted to charge me OVER $150 for a tow because it was over 7 miles. Which on my plan I had Unlimited so they left us stranded because THEIR APP was wrong.
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January 2024 by Montse Munoz
For all the slaughter/Menchaca businesses that tow, this is who is towing cars in your lot. Just waiting in a handicap spot to screw people over. I wonder if it took longer for my car to get towed out of this lot then it did for this tow truck illegally parked in a spot to get their pizza.
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December 2023 by Shannon Simmons
Very predatory towing.
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December 2023 by Ernie A.
They target vehicles to tow. They have lookouts to tow you. They tow where there's no signage hence the lookouts. Beware and get ready to pay up.
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October 2023 by Erik Gonzalez-Espinoza
Same for you
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September 2023 by Matt C.
I parked in a lot with no visible sign (turns out someone had painted over it) I was towed. I returned to the lot to take pictures of the lack of signage (to show them or potentially talk in small claims court) and look at that a filmsy temporary sign had been put up looking shiny and new! Very upsetting to be trapped by this company.
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August 2023 by C J R
Poor customer service. Illegally towed my car while i was being a customer at Starbucks on Cardinal Loop. Not open 24 hr. Now i have to wait til 12 noon to get my car. He called me dumb. Instead of being respectful afterall never know if i ever need a tow in future as a customer.
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July 2023 by Miguel De La Rosa
Crooked company damaged my vehicle denied to take liability even though they backed into to vehicle and lifted it fell off the tracks it damaged my frame now I'm out of a vehicle never using these crooks again
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July 2023 by Ricky Huerta-Enrriquez
Tried getting information for a friend that got his car towed, And the guy instead of helping, offered No advice whatsoever On how to get the car out. Aside from that, very rude. So disappointed.
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July 2023 by Maddison Creameans
Towed car at apartments while loading it to move. The driver saw us made eye contact and could clearly see we were moving. We were not in an illegal parking or anything just pulled by the apartment door to load
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July 2023 by Yen P
Daniel is a great person! Above and beyond helping us out with our towing need!
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May 2023 by Cory T.
Do NOT use these guys... they admitted watching me get out of my vehicle at the gym and towed it within minutes. My gym allows overnight parking for members and I haven't had any issues prior. These guys obviously need to manage their operations better and make an honest living helping the community instead of nabbing cars in large lots where they know they can make a quick buck. The gym headquarters said the tow company needed to give them a call to refund my tow bill but the guy was a complete asshole from the start, said he's not calling anyone and constantly speaking over me. Then admitting to watching me like some scumbag creep. Operations like this that don't help anyone and cause problems need to be SHUT DOWN.
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April 2023 by Kevin G.
DO NOT use this company, the owner or manager on the phone, started cursing at us , for not using their service....Austin tx, Driver was nice and understood, someone showed up before they got there....But, the owner manager was highly unproffessinol...will nvr use this service again... Atx towing austin......very sad
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April 2023 by Arthur Way
Rude and extremely over priced. They're just trying to take advantage of people.
