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October 2023 by Richard Homer
I had my 2017 Nissan Titan Platinum Reserve on Autotrader for about 1.5 months and I was in no hurry to sell. Had a few interested buyers but they wanted some steep discounts. Anyhow, Bobby contacted me and made a nice offer. I drove up the next day and they did a quick test drive and inspection. Bobby was happy with the truck and cut a check on the spot. The whole experience was smooth and easy. Unfortunately at the moment, they didn't have the vehicle I was shopping around for. But I will be back and won't hesitate to recommend Austin Auto Brokers. Thanks
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August 2023 by Alan Gielen
This is a great place to sell your car. They are honest, fair, and easy to work with. Bobby, the Manager, contacted me through Autotrader and made an acceptable offer for our 2017 Jeep Wrangler, based on my description and photos. All he needed to do was a test drive. I brought Jeep to him and within 20 minutes I had a check for his stated amount. Bobby is also a friendly and personable person. We chatted a while after the transaction and got to know each other. While visiting, Bobby learned that my wife and I are retiring to Portugal and that I was selling my Ram 1500. He made another great offer for it and I will be selling it to him in a couple of weeks. I needed the truck a while longer and he was willing to wait. Thanks for making’s this so easy Bobby! Bobby knows the used car business in and out and will treat you right. I highly recommend selling your car to Austin Auto Brokers!
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August 2023 by Fred L
I recently purchased a vehicle from Austin Auto Brokers. The staff is incredibly friendly and easy to work with. I am incredibly happy with my purchase and my experience with them. I highly recommend giving them a visit!
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July 2023 by Jackson Beall
Connor was excellent to work with! Setup the entire purchase remotely. Honored the deal sheet we discuss and the car was in better condition than they advertised! Top tier buying experience.
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July 2023 by Daniel Mancera
Pleasant and wonderful staff at the dealership didn't feel any pressure to buy any vehicle on the lot they made lots of great suggestions of each one. The lot seems to have a great selection of vehicles with low mileage!
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May 2023 by Marc Flores
Sadly I was going to leave a 5 star review when I purchased my car 4 months ago as the process was very smooth and Edgar was great to work with.Fast forward 4 MONTHS LATER and I still don’t have metal plates and my credit union still does not have the title of my car I’m financing— because this dealer sold me a trade in BUT there is still a previous owner on that title that is deceased.I’m driving around with expired paper tags (which may have not even been legit tags to begin with) and I’m constantly being ignored, I have to follow up every week or else I’ll never get an update. I am currently being ghosted by the manager Pete Planty and there is absolutely zero accountability to be had. I understand mistakes happen but leaving this review is my only option left in hopes this can be escalated to a General Manager.
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May 2023 by Marc F.
Sadly I was going to leave a 5 star review when I purchased my car 4 months ago as the process was very smooth and Edgar was great to work with. Fast forward 4 MONTHS LATER and I still don't have metal plates and my credit union still does not have the title of my car I'm financing-- because this dealer sold me a trade in BUT there is still a previous owner on that title that is deceased. I'm driving around with expired paper tags (which may have not even been legit tags to begin with) and I'm constantly being ignored, I have to follow up every week or else I'll never get an update. I am currently being ghosted by the manager Pete Planty and there is absolutely zero accountability to be had. I understand mistakes happen but leaving this review is my only option left in hopes this can be escalated to a General Manager.
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May 2023 by Courtney T.
We had the best experience at Austin Auto Brokers from the moment we got there from the time I drove off in my new car. Conor was awesome to work with he was professional and overall just made our time there more enjoyable. This place to me felt very much like a family run business; which I loved. I got more than a solid offer on my trade in suv which that in itself was super easy and I landed in the nicest most beautiful used car I've had to date! Additionally, Conor noticed a few loose buttons in the car after having it cleaned and took it upon himself to order replacements and is set to install them in the next week or so. Can't say enough great things about this place you won't regret checking them out!
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April 2023 by Jennifer Marie
We added another Cadillac to our collection thanks to Michael and his team for working with us! I was able to drive off the lot in a matter of a few hours after testing driving and shining it up for me. Great experience!
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April 2023 by Christina S.
Austin Auto Brokers made trading in my car and driving away in a new(used) car easy and stress-free. Connor and Pete were both very friendly and real. None of those pushy, fake car salesman tactics...just real people that were there to help me. Connor helped me with everything I needed to make the decision to purchase, then Pete helped with the loan paperwork. Everything was explained well, and I never felt uneasy or unsure. Thank you, Connor and Pete! I love my new car!
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March 2023 by David K.
I looked thru car fax for one owner no accident car.Austin auto had beetle under that listing. Couple days after my ingen light came on. Took it back and they filter cover wasn't on all the way. It's still on even though I put new new secondary pump. Later on find out it has been in accident. So, ether carfax is totally crook or Austin auto is crooked. Do not trust carfax.
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February 2023 by michael inkster
Best place in town for a pre-owned car or truck! Everybody is helpful and they have a wonderful service department too! If your in the market to buy or sell a car just talk to Michael!
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February 2023 by Stacie Papineau
I can't say enough good things about Michael and Pete!My poor little girl just couldn't keep up anymore so I stopped by one evening, and I am so glad I did.Michael helped me find a great car and worked with me to get me the best deal. He and Pete stayed way past closing to make sure I didnt feel rushed. They gave me enough for my Fiat to pay her off with a little leftover. Pete found me such an amazing rate I was able to add a great warranty and gap insurance without adding too much to my payment.If you are looking for a new/different car, stop by and tell them that Stacie sent you.
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February 2023 by BasedGod Kira
First and foremost, I’ve got to give major thanks to Edgar Romero who helped me with the whole process of purchasing my first vehicle. He was very patient and understanding about any type of interruption. Had great communication, always stayed in contact , as well as answered any questions I had. Definitely recommend this dealership when purchasing a vehicle.
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January 2023 by Brandon U.
Fantastic customer experience here at **********************! I would highly recommend to whoever is wanting to purchase a used vehicle! ******** was a great sales consultant along with **** the general manager. Very friendly..down to earth gentlemen.. They worked very well together.. to get my family and I a great deal on our 2015 yukon XL!
