Austin Etching Services is highly regarded for its exceptional lead times and outstanding customer service. Clients appreciate the timely communication and quick responses, often noting that the company delivers projects significantly faster than larger competitors. Reviews highlight successful custom etching projects, including personal gifts and corporate event items, with results meeting or exceeding expectations. The team is described as patient, kind, and helpful, ensuring a positive experience throughout the process. Additionally, customers find the pricing to be reasonable compared to larger awards companies. Overall, Austin Etching Services receives strong recommendations for quality work and professional service.
Came to the shop with a little hope and a lot of prayer [Fractured etched glass wedding heirloom that was created over 31 years ago in Beaumont, Texas]. Left with 100% satisfaction. We are very pleased with the result, the service, the attention to detail, the skill and craftsmanship! Thanks Michelle.
April 2025
I had a great experience working with Michelle at the Austin Etching Services. The tumbler etching I ordered was done quickly and with great quality. Thank you so much!
March 2025
Don't judge a book and all that. They share a place of business near UT that is pretty nondescript. Doesn't reflect professionalism and really awesome results. Mine was a small job. But Michelle was extremely helpful.