Austin First Mortgage is a highly recommended mortgage provider known for its competitive rates and exceptional customer service. Clients have consistently praised the company's professionalism, efficiency, and responsiveness. The reviews highlight the smooth and prompt service experienced by customers, with one client praising the team for their hard work and ability to meet deadlines without disappointment. The company is also commended for its ability to close loans quickly, with one client reporting a closing time of just 14 days. Customers particularly appreciate the assistance of individual team members, such as Ying Zhou, who is praised for her patience, expertise, and dedication in guiding clients through the process and securing the best possible rates. Several clients have recommended Austin First Mortgage and its team to friends and family, attesting to the company's commitment to its customers. While there have been a few isolated incidents, such as an issue with an appraiser, the overall feedback for Austin First Mortgage is overwhelmingly positive, with many clients expressing their satisfaction with the company's services and their intention to use them again in the future.
Very competitive rating and the best customer service you will get. I would recomended Austin First Mortgage to anybody.
April 2024
Ms Ying Zhou has been very patient when introducing me to all the details that I would like to know. The total date to close was 14 days and that was very fast compared to other lenders. The overall rate was competitive and service was smooth and prompt.
December 2023
Had a great experience working with Danielle and Vivian. Very professional team, gets work done on time and hands down best mortgage rates in town.
