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July 2025 by Amir Moayeri
I stayed in the hotel for 2 nights, great service and rooms. Perfect location with walkable distance to all Austin attractions.
There is a construction by hotel , so I asked to change my room, and it was accommodated.
Shukri Hasan, and Melissa were very helpful with great customer service
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July 2025 by ljefe65
I had a great stay here, staff is great! There are places to eat within the hotel and plenty more that are only a short walk away.
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July 2025 by Wendy Wilson
Very impressed with our stay over July 4th weekend. Very clean and everyone was personable & courteous. The door and valet people were very exceptional.
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July 2025 by Philip Deason
Comfortable and classy room, and the in-house restaurants are excellent and convenient!
The valley parking was convenient and easy.
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June 2025 by Ricky Lewis
Excellent Hotel! Valet service was very good! Mason &Adin made the experience well worth it!!!
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June 2025 by Kyle
Another great Marriott property! I highly recommend staying here! The staff was extremely attentive and everything was very clean and the location was excellent! I forgot several items in my car and someone walked me down to the parking garage so I could get the rest, instead of having to drive the truck all the way back up to the valet area. They have great amenities and the rooftop bar/pool were fantastic!! Can’t wait to stay here again!
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June 2024 by sarah vicari
We had our room block here at Austin Marriott Downtown this past weekend for our wedding and it was BEYOND amazing! The staff was incredible, helpful, and so easy to work with! They were so accommodating and made sure everything was seamless and organized. Special shout out to JORDAN for being so helpful and organized at all times! We couldn't have done it without her. Everyone loved the location and amenities. Kirby (I believe that was his name) at Zanzibar, was amazing and above and beyond as well. Thank you all!
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June 2024 by Grace Speese
Here for a conference. Requested a gluten free meal option. Received a salad and fruit. I know Marriott charges an arm and leg for these conference rooms and food/bev. Do better Marriott.
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June 2024 by Frank J
Everything was fantastic uljan checked me in and her customer service was really. The room was big and very clean. Would definitely stay here again
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June 2024 by Joe Gillespie
Great experience right from the start front desk is top notch thank you OM.Only a 15min Uber ride from the Austin airport.One for Marriotts best properties.
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June 2024 by Matt Smith
TLDR. Disappointing. Stay at one of the other plentiful downtown hotels.I’m overall just disappointed with this Marriott property in terms of rooms and service. At check in, I was promised a room upgrade starting on the second night on my 5-night stay, but there was no follow up by any staff and I didn’t get the upgrade. The lobby is tiny and the check in desk is just a couple tables plopped right next to the door. Sad. The room didn’t have a mini fridge and was constantly humid. The rooftop area was constantly crowded with non-hotel guests and there wasn’t any space reserved exclusively for hotel guests except for the poolside beach chairs which were always occupied and not shaded from the insanely hot Austin sun. You can sit in a shaded cabana but only if you reserve it in advance and pay extra. Finally, the hotel locks its doors after midnight because of concerns about homeless people walking in which is absurd. I live in NYC and no hotel does that. Just makes you feel like this place is grimy and they can’t address the issue properly with appropriate staff. When I came in after midnight and misplaced my room key, I was grilled by overnight staff which was very confrontational and not what I’m looking for in what should be a pleasant and relaxing stay at over $300/night. I do not recommend staying here and suggest you stay at one of the other nicer 4-star hotels in the area which there are many, like the JW Marriott or the Fairmont. Apparently, 4-star hotel is an incredibly broad category and this Marriott is on the low end of the spectrum.
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June 2024 by Sandra Molina
Excellent quality and attention, a very well prepared work team
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May 2024 by Maria Thi Mai
With dozens of downtown hotels, the Austin downtown Marriott isn’t alone. Blaring music and accommodating valet staff were our welcome.It so happened that there were nine wedding parties staying over the holiday weekend. This meant that the lobby, dining area and pool were very lively. that said, our room was quiet, clean and had a city view with a peek at the river.The club lounge is spacious with friendly staff. However, the food selection is not as plentiful as other club lounges that we have experienced.Note parking is $69. A night. We opted for on street parking.
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May 2024 by Tyler Pronesti
Food & drinks: There is a restaurant/bar at the pool
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May 2024 by Daniel Mercado
Every staff I’ve ever encountered here has been very supportive helpful and friendly.Rooms: Very nice and spacious roomsNearby activities: Lots of activity near by aswellSafety: Very safe and secure location aswellWalkability: Everything is walking distanceFood & drinks: Food is ok. Drinks are really goodNoteworthy details: Highly recommend staying at the Marriott
