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November 2023 by lenaqgirl
Wanted to like this thrift store but the customer service is very much lacking and had some high end bags to donate but refuse to give to an entity that doesn't acknowledge its customers as they walk through the door or answer questions. I will go up the road. Hopefully the dogs are treated better than the customers.
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November 2023 by sam hubris
Super affordable items, kendra scott, good clothing brands for 6$ please come by and look around, there’s a non profit and all proceeds go to our loving animals!
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September 2023 by beni j
Love this place! Always a fun selection and seriously old school thrift store prices. Thank you Austin Pets Alive for being the best thrift store and a fantastic place to get a pet, as well
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September 2023 by Hope Richards
I love this store I think it's the best thrift store in Austin Texas. I suggest that you check it out ?
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August 2023 by kelli Gaeta
Stopped in here and feel in love:) great 80s music (the Cure) lots to look through, friendly staff.
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August 2023 by Fiz Gig
Small supply, high prices. Staff seems more interested in getting every penny out of customers than reselling free DONATED goods.Shoes are a mess, good luck finding your size! Got 3 times as much for half the price at Thrift Town.
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July 2023 by R Smith
Such a cool shop. Very organized. Lots of brand names, quality items and hidden gems. Could spend hours here just looking through everything there is. Even an appliance section and lots of miscellaneous gadgets.Who knows might find something you never knew you needed!In the name of pets, I’ll definitely be back?
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May 2023 by Lexi M.
This is my go to to donate to. I've dropped off things to both the north and south location. They both have great finds from clothes to household items. To drop items off, you come inside and they have a big bin to place your things. The staff is super friendly and helpful but still give you time to browse. To me it's better quality stuff than other thrift stores. The profits go to help care for the shelter dogs and cats. Also I've dropped off things to the actual Austin Pets Alive! like sheets and towels, totes, leashes, pet food type donations. It's my favorite Austin charity to donate to and give love towards because I know it's for a good cause. The store doesn't smell musty or old, so things seem clean and cared for. If you're looking to go thrifting, this is the place.
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May 2023 by Kathrine W.
Good treasure hunt thrift store- you may find a gem, but you'll have to dig. My favorite kind! They have the store organized into boutique, which has nicer brands, and then generic, which has your forever 21s and target brands. It's a pretty small shop and will take you less than an hour to sort through. The staff were all really friendly and chatty. It's very dog friendly and many shoppers had their pups with them. It's definitely really cluttered and not a high end thrift store, it's a treasure hunt. I left empty handed but see definite potential. The only thing is the prices are a bit high for what you get- they do have dollar days and such, but a used forever 21 shirt from 2014 should definitely be less than $6 in my opinion.
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April 2023 by William Illingworth
It's small and tough to navigate but it's hiding so many amazing gems! Definitely come and support the local no-kill shelter with your purchases.
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April 2023 by Christopher Bird
great thrift store -- small selection of books, strong on clothes, housewares. staff is super friendly, average price point is a lil high but i'm cheap as hell. worth looking atm
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April 2023 by Jess Mullins
I had horrible customer service at the Oltorf location today. When I was ready to check out, the cashier guy didn't even acknowledge my presence, didn't even bother to make eye contact with me or even look at me at all and instead had his face buried in the computer making me feel like I was inconveniencing him, then when I was looking at the things right next to the cash register while I was waiting for somebody to actually help me at the cash register, he gave me attitude for no reason and rudely says to me he was going to put my stuff in a basket since "I wasn't ready to check out yet"... I used to like shopping it here now I will probably never come back to this location again because of the horrible customer service
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September 2022 by Barbara W.
This is a rip off store that has staff putting a "price" on things and then immediately turning around and buying them for themselves. So, in other words, the public will never see many items because the staff has already helped themselves to the pick of the litter. I have generously donated many, many times to this location and I will NEVER take another item to this store.
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September 2022 by Hannah
The staff is so sweet and kind here! We came in during a rain storm, they helped us dry off and even gave us free shirts.The clothes are so cute and affordable. They have a wide selection of styles and sizes. They also have furniture and decor pieces.Your purchase goes towards helping pets in need. They have a chart on the wall that tells you how much your contribution will help.Can't wait to come back and shop again!
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April 2022 by Sam Clarke
WONDERFUL. Wide selection, amazing prices, and the delightful salesperson Ace was sweet and helpful. I got 2 pairs of name brand(Lucky & Abercrombie) capris, 1 half off ($4) & 1 for $1!!!
