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December 2025 by Ondrej Citek
Very nice stay, I would recommend
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December 2025 by Charles W Basden
I will update this when the day comes where I can get through to ANYONE when calling. I either get a merciless automated phone system that's impossible to get past, or I am put on hold. The sad thing is that I am calling about an event there as well as likely lodging for the same. I guess they don't need the business!
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December 2025 by A P
One of the better hotels
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December 2025 by Sophia L
The lady bartender tonight charged me $5 for a Diet Coke can… the little drink gun has Diet Coke on it… so unnecessary
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December 2025 by Tim R
This is a true 5-star hotel. We spent a week here so I can truly say that the entire staff is super helpful and friendly. All the restaurants are great. Housekeeping is amazing. Gym is large and well appointed. The Goldie’s hostess in the morning is a gem. I would go back again and again.
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December 2025 by Georgetownjenny
Had a lovely get away at the Austin Proper. The style is gorgeous with an eclectic, bohemian vibe.
The service was truly impeccable. What a refreshing noticeable departure from the norm!
We splurged and ate in the room. It was definitely a pampering event and stay.
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December 2025 by Mini teacups puppies for adoption
Great experience
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December 2025 by Jason A
Pillows are too soft and standard rooms face an alleyway and dumpster. Additional fees are a joke. The pool is far too small and the cabanas have barely any amenities other than being super sweltering.
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November 2025 by Lauren Slater
As a resident, I just want to give a huge shoutout to Evie! Over the past couple of years, she has transformed Goldie’s morning coffee bar into something truly special. The hotel's complimentary coffee and beautiful space are wonderful, but it’s Evie’s kindness and her ability to anticipate everyone’s needs that make the morning ritual unforgettable. We all love her!
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November 2025 by Menahem Deitcher
Spectacular lobby bar, especially on the weekend.
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November 2025 by Dan Bevington
I was very impressed with this hotel. Beautiful room, excellent toiletries and everywhere was spotless. The little cocktail bar on the ground floor, and breakfast were also a highlight. On my last night, I came back to find a small gift from the concierge which was very thoughtful and generous too. I’d definitely return.
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November 2025 by Candace Partridge
Our experience at the Proper Hotel is simply phenomenal. The location, incredible quality of the food at Peacock and La Piscina restaurants, exceptional bar service from staff (Bianca) and outstanding coffee and muffins from Evie Perry at Goldie’s!
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November 2025 by Cathy Miller
Perfectly nice hotel but not nearly as nice as four seasons and it costs more. AC doesn't work very well, no daily turn down service, impossible to get a person on the phone. It's a luxury hotel for people who have never stayed at an aman, rosewood, or the Austin four seasons.
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November 2025 by Lakshmi Karuparthy
If you are considering hosting your wedding event at the Austin Proper Hotel, we would strongly recommend not moving forward with this venue. We are deeply disappointment with the service provided for our wedding event hosted in September 2025. We had a horrendous experience working with our assigned event manager. We expected a seamless and memorable experience, but instead our experience with the event manager’s consistent lack of communication, lack of professionalism, and lack of punctuality is inexcusable for a hotel that prides itself on delivering luxury service.
A significant issue was the lack of billing transparency. I was charged tens of thousands of dollars to my credit card without prior notice or an itemized statement. After I requested an itemized statement, multiple errors were found and a refund was not provided until after the wedding event. In addition to this, the event manager changed multiple line-item quantities and costs on the BEO without transparent communication and repeatedly pressured us to sign the BEO despite persistent errors across multiple drafts.
The event manager’s disorganization was obvious throughout the entire planning process. When unable to answer our questions, he failed to admit gaps in his knowledge or provide timely follow-up. He would often provide us with false information. Rather than collaborating with us to reach solutions that made us feel understood and content, every obstacle we faced felt as though he was opposing our preferences and interests.
Multiple issues arose on the day of our event that clearly demonstrated a lack of support and respect from the entire Austin Proper Hotel team. The staff berated our vendors during setup which is unprofessional, disrespectful, and created unnecessary tension. During buffet service, several items ran out and were not replenished promptly, negatively impacting the guest experience. In addition, two unauthorized individuals were permitted access to the event floor and crashed our event.
We are deeply dissatisfied in the mismanagement of the event planning experience and substandard execution of several key aspects of our special day. We worked with 30 vendors across our multi-event wedding week, and the Austin Proper Hotel was the only vendor that added unnecessary anxiety, stress, and negativity to the process. We trusted the team to deliver exceptional service, and it was disheartening to encounter innumerable issues during an important occasion.
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November 2025 by Roy Hayward
The Room rates do not tell the complete story. There are excessive charges for too many things.
There are multiple tax fees (to be expected) but there is an Amenity Fee of $130. I was told it was for things like the spa, workout area, morning coffee area, etc. One would think that at ~$700.00/nt. Plus taxes and fees workout area might be included.
Dinner was excellent and reasonable. Breakfast was poor and over the top expensive. A two egg omelette with a slice of toast and watered down coffee, with tip was $42.00 for one person
