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October 2024 by Brittney B.
I didn't catch your names but I came in late this afternoon for an H. Pylori test on the lab side and you may have worked some magic because I received my results this evening. I am so grateful for the staff at this office. Thank you for all of your help since I messed up and didn't follow the directions! You may have saved my surgery date!
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August 2024 by Pablo Juarez
very professional. And helpful
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August 2024 by Veronica Gonzalez
Dr. Meagan Delaney was quick,detailed and super friendly!
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August 2024 by Donnell Phillips
The staff was very helpful and friendly. And great doctors as well.
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August 2024 by Stephanie T.
I have attempted to reach out to a manager to discuss my concerns however they have not ever answered my inquiries thus here I am on Yelp. I can speak for the pediatric practice on south first. The providers and nurses are competent however the communication side of ARC is lacking and dangerous. I have had now numerous instances where we are seen and then have had issues with prescriptions sent and have an incredibly difficult time reaching staff to address the issue. The only way to reach them is via a nurse line or portal messaging with a disclaimer for 5 day answering time- which creates a barrier in speaking with your own medical team. Look elsewhere for your care
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August 2024 by Krisanne Dooley
The absolute best Healthcare Facility in Austin Texas!
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August 2024 by Gabriella Villarreal
Super clean and in and out , ladies at check in are so helpful , so nice when I got my blood drawn checking in was so quick .
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August 2024 by Shane Kullberg-Ronder
Outstanding thoughtful and knowledge treatment.
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August 2024 by Sherri Dement
Dr. Hartman and his assistant were fabulous! I recommend him. The problem is tolerating the rude front desk staff. But, if you can deal with that and get to Dr. Hartman you will be satisfied with his care.
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August 2024 by Lydia Vasquez
Excellent care!
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August 2024 by Scott Phillips
Dr Hartman is a great Dr..he has great bedside Mannor and has a wealth of expertise and knowledge and is able to navigate any and all issues you may incur
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August 2024 by June Gordon
The app is easy to use once set up but if going in as new patient the calls take a long time on hold to answer or when transfer. Staff were great and super helpful once answered and in the visit. Lots of patients go there it appears and probably the reason for time delay on phone. Thanks for great service.
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August 2024 by Ann Swain
I love my doctor's I have through arc I'm gone stay right there
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August 2024 by Linda W.
Who has the time to wait on hold for an hour or more for simple lab results? I waited 40 minutes to talk to someone who told me the Dr never submitted his report, then was transferred again to hold again to talk with a nurse about the issue I am having. They have an app they require you to use for MyChart, which is totally obnoxious, no simple website to access your information, and the app didn't work when I finally did try to install it, and it gave me a customer service number to call. No thank you. How inefficient can an experience be? The folks working at ARC are great, and I can see they are just trying to do their jobs, but the business side of this practice is absolutely terrible. I deeply regret switching to this clinic, will not remain with them, and I feel bad for the people who are working there.
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July 2024 by B K.
Megan Delaney is the greediest f*ck I've ever had the displeasure of seeing at a doctors office. I had a physical and she refused to answer questions about my health without billing me. I have NEVER experienced this before, even with other nurse practitioners or doctors at ARC. So I have no idea what is wrong with Megan that she can't be a DOCTOR and help answer a patient's medical concerns, instead of just wanting a big check for being a NP. Here's to hoping Megan loses her license because she does not care at ALL about health.
