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May 2024 by John Trevey
I had a Yamaha CR-1020 audio receiver restored here a few years ago. The input switch failed recently, which happens to vintage gear. I called for a service appointment and the person who answered the phone said he would not fix it without first competing a full restoration ($1500).When I told him that it had already been through their restoration process, he said "you should have told me that in the beginning". I replied that he shouldn't have tried to require a $1500 restoration on a $1000 receiver before he would address the broken part. He said, "Wait, are you trying to tell me what I should and shouldn't do?!? Don't come back". And he hung up the phone. Seems a little touchy to be interacting with customers in a service business. I found the older gentleman who I dealt with previously there to be much more professional and super easy to work with.TL/DR - I'm stuck with a unit that Austin Stereo restored, is broken, and they won't fix....
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April 2024 by TJ M.
Mike and Austin Stereo are exactly where you need to go if you are looking or needing help repairing audio equipment. He does detailed work at a fair price and is a joy to be around. He will teach you ALOT if you listen. Can't recommend them enough.
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March 2024 by Danny H.
Austin Stereo is the best! I was having some distortion issues on a Technics turntable I just bought - aside from being concerned that it was set up wrong. They looked at it right when I arrived, checked over the cartridge alignment and tonearm settings, and pretty quickly surmised it was my cheap pre-amp causing the issue! They had a tube pre-amp in my price range - which I picked up, and didn't charge for looking over the turntable! My records sound great now, thank you Austin Stereo Service!!!
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March 2024 by Erin Cantu
Joe always willing to share his expertise!!
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January 2024 by Joe Sehrer
The team at Austin Stereo Serivce were great! They're super helpful, eager to answer questions and fast at servicing my record player. It'll be helpful for you and them both to call ahead if you'd like service as they are pretty busy on weekends.
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January 2024 by Joe S.
The team at Austin Stereo Serivce were great! They're super helpful, eager to answer questions and fast at servicing my record player. It'll be helpful for you and them both to call ahead if you'd like service as they are pretty busy on weekends.
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November 2023 by Lawrence Valera
Fixed my Nikko NR-1219 receiver, sounds badass! These guys went all way through it. Did absolute great job. I will bring them any analog equipment in the future to fix if I need. I'm more than happy. Thanks
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September 2023 by Grant Ephross
Stopped in to get an estimate on a vintage analog receiver/amp repair and gauge if it was worth the repair. Extremely knowledgeable folks, straight forward about their processes and the services they provide. Awesome shop with some cool hifi gear and really nice Rega tables in stock.Hope to do business with them in the future.
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July 2023 by Scott H.
I brought my Harmon/Kardan amp in to sell. it was there for two weeks because the owner had his "side job" commitment. I called Friday and was told they would "put it on the bench" that day. I was going to be on that side of town the next day so I called to inquire about the status of the quote. I was told "it was older than they want up deal with but he'd give me $20 for parts. so much for vintage stereo equipment.
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June 2023 by Seth T.
Very good! Expect technician; he knows his stuff if you got something old school, he has what it needed to fix it
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May 2023 by Matthew K.
These guys services my old Technics turntable. Excellent. I had trouble with another transaction and they took care of me immediately. Highly recommended. Look forward to doing business with them again.
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October 2022 by Michelle
Called in to get an appointment to check out my turntable, and they said even though they don’t work with my brand I could come in and they’d still check it out for free. I did just that and am so glad I did! They were so kind and attentive, and took their time answering my questions and explaining the parts of my turntable. I learnt a lot and know how to take better care of it! So happy to have found this place and plan on returning when I want to upgrade my turntable.
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July 2022 by Scott McHugh
Really pleased with the restorative work done to my Technics SL-1200MK2s. We are lucky to have this shop in Austin - highly recommended!
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April 2022 by Andrew Heller
After a frustrating visit to a local record store, Austin Stereo Service was able to replace the cartridge for my turn table in 20 minutes. They were friendly, fast and didn’t try to upsell me on anything.
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November 2021 by Brad B.
I was looking to repair a gifted Dual 1219 turntable that wasn't producing audio. I called for more information. Sadly they had a 5 month backlog. That said, the gentleman that answered the phone helped me perform basic troubleshooting and offered fixes I could try. I appreciated their time and would try them in the future!
