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February 2024 by Josh
The office started out great and everyone was so helpful. I called one day about my sick cat and the receptionist had an attitude with me because I misunderstood her question. She had a bad tone over the phone and did not make me feelwelcome anymore. It is a shame because I really did enjoy everything else about this place. They also never called me back about a sample I took to them for my kitty. Between the phone call and lack of patient checkup I will not be going back.
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January 2024 by Sarah Gruber
Everyone here is super sweet and nice, and made my boyfriend, our kitty, and me feel very welcome. They explained what they were doing and why, and everything was quick, easy and professional! Our cat was spoiled on the exam table with treats and had a great time.They didn't, however, tell us anything about cost while we were there. I paid the $75 deposit for the exam, and when we showed up they gave our cat a vaccination and gave us a cup for a poop sample to bring back and sent us on our way, no mention of cost. So I just assumed that the $75 was for everything. The next day I got an invoice for $120, and was very alarmed. My boyfriend and I are not the most well off, so I called and asked if I could have a receipt because I didn't know what any of it was for. The nice lady that answered told me that $40 was for the vaccine and $80 was for the poop cup. I said I had no idea and wouldn't have taken the poop cup if I known. Luckily she got it taken care of quick and taken off the bill, but I still found it very strange that I wasn't told any of that during the exam, or told that I had an option.I'll be returning but I'll definitely double check everything next time!
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January 2024 by Sophie Lagedamond
Dr Rudnick is extremely professional, shows great care for our dog and calls me to follow up on my doggie's health state. Thank you for caring !
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January 2024 by Oh “variable” HaiPuppy
They have taken care of my puppy for several years now and are always kind and considerate and very good with her.
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January 2024 by Gabrielle Sanchez
the folks at austin urban vet care have always been attentive and caring to now three of my pets. their love for animals is obvious, and i've always felt safe putting my babies in their care!
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December 2023 by Marion Sanchez
Excellent service.
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December 2023 by Taylor White
Best vet I’ve ever had. They are very helpful and always availible if your pet has a problem. More on the pricey side for vets but you get what you pay for
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December 2023 by amanda woodall
While I was dog sitting one of the dogs suddenly got very sick. I called Austin Urban Vet, and they were able to see her quickly. Her condition was rapidly declining, and they stabilized her and secured a spot at a pet hospital right away. She made a full recovery and was reunited with her owner after 2 days in the hospital. Everyone at this vet clinic was amazing and supportive, from the ladies at the front desks to techs to the vets, and they saved this sweet young dog’s life.
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December 2023 by john haley
Dr Helen is the best!
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November 2023 by Taryn M.
I feel very comfortable and trusting of all of my experiences here. They really do have your pet in mind with their care and progression of wellness. I have left other vets because they lacked this quality.
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October 2023 by Jerica Bornstein
I have been going to this vet for over two years and they are so quick to respond through text and email and follow up on any questions/concerns we have. My pup has seizures and they regularly correspond with our neurologist which takes some of the responsibility and stress off of my hands! My dog also goes to the daycare upstairs and even though he can be shy, he loves it!
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September 2023 by Hank
Dr Study is a beast veterinarian! She takes ample time to get to know your pet and seems to genuinely care about animals! The staff overall here is very welcoming and friendly. Great neighborhood vet.
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September 2023 by Frederick Kopec
This hidden gem is located about two blocks east of the Whole Foods flagship store. The staff rolls out the red carpet for pets and their people, and whether you are boarding or receiving veterinary care, the people you interact with at the Austin Urban Veterinary Center are absolutely caring and helpful. My elderly cat usually comes home from (other) boarding facilities sort of shell-shocked and reclusive for a day or two. When we picked him up from Upper Paws after a week-long stay, he seemed quite at ease and relaxed. The wonderful people at Upper Paws take the cats out of their enclosures from time to time to play, and the attention paid to our cat was, no doubt, the reason he adjusted so well to his time there. I've been taking my cats to veterinary practices in Austin since 1986, and the experience I have had with both boarding and veterinary care at the Austin Urban Veterinary Center is superlative. Four paws up!
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September 2023 by Skye Mendez
I love this vet! They are so friendly and give text updates when your dog is due for shots. I’ve been a few times and I’m always satisfied with the care. Vets are important and I trust these guys!
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July 2023 by Grace Bolanos
I absolutely love Dr. Jessica Morrissey. She is incredible and has wonderful bedside manner with our babies. She is attentive and answers questions without hesitation. I appreciate her guidance and her incredible passion to care for pets.