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October 2023 by Catlin Young
"I can't praise Austin’s Automotive Specialists enough for their outstanding customer service! From the warm welcome to their genuine expertise, every interaction was top-notch. The staff listened to my concerns, explained repairs clearly, offered fair pricing, and kept me informed throughout. Honest, transparent, and reliable, they are my go-to choice for automotive needs. Highly recommended!"Service: General repairs & maintenance
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October 2023 by Andrew Causey
My family and I have been using the 8405 Research location for well over 25 years. Maybe even longer. Always have received the best service and repair work to our vehicles. I highly recommend them. Most recently a total transmission replacement.Service: General repairs & maintenance
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October 2023 by Toni Rose
My car was over heating and they were able to get me in right away. They quickly found the problem and repaired. They also replaced my struts which were in bad shape. The work was completed on time and the communication from Forrest was excellent. We will use them again!Service: General repairs & maintenance
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October 2023 by Kris Andrews
Be careful with this garage. My truck came back with additional problems once I had paid for my truck to be fixed. When questioning what went wrong…no one would take responsibility for the new issues…so now I have tape keeping my truck from going into 4 wheel driveService: Electrical repair
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October 2023 by Joy K.
I was referred here by another repair ship and was very impressed with the quick, efficient, reasonable service provided. I chose to delay getting my spark plugs changed and when my check engine light came on, didn't put two and two together. However, this shop immediately diagnosed it and did exactly what my dealership had recommended weeks ago for less money. Not much, but every dollar counts.They also drove me to my job and got me there on time. It was fixed the same day and it's been driving well ever since.
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September 2023 by Patrick Bates
My car broke down and they worked with me and the tow truck on getting it there (I was over an hour away from them). Then over the weekend I was in a car wreck and broke my arm. They worked with me on everything and held the car until I could come get it. Forrest and the rest of the crew were super friendly and I am very appreciative of them going the extra mile to help out. Would recommend this location and team!Services: Auto battery replacement
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September 2023 by David Garza
I'm a retired old guy with an old 07 Cadillac CTS. Problems~ but Austin Automotive totally did everything they could! Very reasonable cost. I'm very satisfied.
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July 2023 by Becca Haar
AC was on the fritz in JULY so obviously very important to get that fixed ASAP! (And I'm 8 months pregnant so it was urgent!)Was able to bring my car in early Monday. They diagnosed the issue (faulty relay) and had me out the door in 2 hours without spending a fortune!! Will be going there for future car troubles for sure!Service: A/C installation & repair
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July 2023 by Barbara Cude
Forrest and his team took the time to help figure out what was wrong with our vehicle. Very trustworthy and professional. Will not hesitate to call them again for my business.Service: Electrical repair
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June 2023 by Nathaniel Winkler
I recommend that you make an appointment before just showing up. They were busy when I went and they were turning people away who did not have an appointment. I had my car worked on and they completed the work on the schedule they said they would. It was great knowing what to expect and seeing the expectations met.
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June 2023 by Carly Evans
Still can’t believe how much better my service here was compared to what I was quoted at the dealership. Forrest and his team were able to fix every issue I had in half the time and at a way better price with way more transparency and unbeatable customer service. Thanks y’all!
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May 2023 by Byron Wright Jr.
Had to have my radiator fan replaced. Was quoted a decent price and got a small discount in labor. I believe his name was Forest was the one that helped me out. It was replaced within a couple of days and i was able to get back in the road. Highly recommended from me.
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May 2023 by Caroline Chen
As a female who doesn't know much about cars, it's hard for me to trust any auto shop. Austin Automotive tries pretty hard to earn my trust. Any time I've asked to see why they are recommending something, they have been so kind as to actually show me so I can see with my own eyes and don't have to wonder if I am just getting ripped off again. They've never talked down to me or put pressure on me unless they really feel like the service can't be put off.This time I needed a routine wheel alignment. Their price is about 25% better than the dealership's regular price, and Austin Auto was amazed that the dealership quoted me a 2 hour wait time on the service (they felt like that was way too long). With an appointment, Austin Auto has always been speedy with their service, and while I can't tell you the exact amount of time they took for the wheel alignment, it definitely wasn't 2 hours.Service: Wheel alignment
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May 2023 by Ruth Wolfryd
The staff was incredibly kind and the facility was so clean!! my tires were able to be rotated and aligned with in no time. Hands-down the best auto shop in Austin Texas.Service: Wheel alignment
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April 2023 by Van Franks
I highly recommend for same day service when one of the first morning customers with all supplies, as it will be completed fastest with great affordable labor and professionally done within an hour for replacement of rotors and brake pad jobs..I’ve had all types of shocks and struts work done and the work is always done correctly with proper parts provided. They know were once only a brake suspension specialist, but have expanded into other car care jobs.. That being said, they are by far, well experience at dealing with many other car care needs, provide honest prices that don’t change at checkout..Service: Auto brake replacement
