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August 2025 by Neal Manalo
I was looking for a difficult to find Duramax Tahoe for months. The internet led us here, several hours away from my home base. Johnathan Martinez was very helpful, courteous, excellent, professional salesman. He went above and beyond ensuring smooth transaction despite my distance. I believe he stayed after closing and emailed me photos. All staff very courteous. Even got a sweet hat. Would highly recommend.
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August 2025 by Tahnee Sauer
Had an excellent experience with Sergio Saldana. We came in to see a specific Tesla (Model S). I was very grateful for his easy-going attitude and how knowledgeable he was about the car and all the different features. Beyond that he was very low pressure and understanding of where were were in the buying process. Excellent experience!
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August 2025 by Clint Gauldin
It was great
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August 2025 by Shiva Padmanabhan
I had an outstanding experience working with Shane Bogardus at AutoNation Chevrolet West Austin. From the moment I arrived, they were friendly, knowledgeable, and truly listened to what I needed in a vehicle. They took the time to explain all the options clearly without ever making me feel pressured.
What impressed me most was their professionalism and genuine care—they went above and beyond to make the process smooth, from test driving to final paperwork. They answered all of my questions with patience, kept me updated every step of the way, and made sure I was completely comfortable with my purchase. Sales Manager John Amador aLao ensured I am taken care every step of the way!
Thanks to Shane Bogardus, I drove away with the perfect car for me and couldn’t be happier.
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August 2025 by WILLIAM FAWCETT
We had a great experience here. The sales guy “Cory” was very knowledgeable as well as helpful. We went to various dealerships but this one got our business answered our questions and didn’t give us the run a round.
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August 2025 by Pat Reynolds
Our vehicle purchase was very easy. The sales and service folks are awesome.
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August 2025 by Amber Compton
I cannot say enough wonderful things about Patrick Larrieu!
From the moment my husband and I walked into the dealership, he met us with a smile and through the entire process, he was kind, patient, and truly focused on helping us find the right car. He took the time to explain everything, answered all of our questions, and made what we thought would be a stressful experience, completely enjoyable.
He took the time to listen to what we needed and helped get us out of terrible lease situation from another dealership. We didn’t think it would have been possible, but his attention to detail & commitment to getting us what we needed, has gone unmatched by any salesperson we’ve dealt with in the past.
If you want someone who treats you with respect, listens to what you need, and truly puts your best interests first, Patrick is the one to see. AutoNation truly has a great salesman working for them in West Austin.
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August 2025 by Cole Compton
Patrick helped my wife and I get out of a bad situation and into a fantastic car. He was by far the most helpful salesman I’ve ever had (and I’ve bought a lot of cars). After my past two experiences at Autonation I didn’t plan on coming back, but Patrick was attentive and understanding to our situation and helped us out in ways I can’t express. He got us out of a bad lease, and into a gorgeous EV Blazer that greatly helped the situation we needed to get out of. I’m not an EV guy, but this was the perfect situation for what we needed. Here we are a week later, and he’s still returning calls, true to his word, and continuing to help us out. Even got my truck in to the right guys for an oil change quickly. By FAR the best car salesman I’ve ever come across, and renued my continual relationship with Autonation. Give this guy a raise.
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August 2025 by Corey Lockhart
Shane is awesome he helped us with our EV charging. He was very helpful, prompt and knowledgeable.
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August 2025 by Naveen V
I recently leased a vehicle with the help of Patrick at West Austin, and I couldn't be more pleased with the experience. From the moment I walked into the dealership, Patrick was professional, knowledgeable, and attentive to my needs.
Patrick took the time to understand exactly what I was looking for in a lease and worked diligently to find the right car and the best possible deal. Throughout the entire process, Patrick communicated clearly, answered all of my questions thoroughly , and made sure I was comfortable and confident in every step of the transaction.
What stood out the most was Patrick honesty and professionalism — no pressure, no gimmicks, just a genuine commitment to customer satisfaction. Leasing a car can sometimes be stressful, but thanks to Patrick, the process was smooth, efficient, and even enjoyable.
I highly recommend Patrick to anyone looking to buy or lease a car. Exceptional service from start to finish!
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August 2025 by Phyllis Ham
Working with Jose has been a pleasant experience. My questions were answered and my vehicle was ready in record time. I was informed of future services needed as well.
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August 2025 by Daniel Flores
I was skeptical as first but man the dealership did one heck of a job getting me into a new Chevy. Patrick Larrieu is definitely a hard charger and transparent person. He went out of his to give us the another great deal and made it work after the vehicle I wanted was sold. I thank him for giving us a chance and his patience. Definitely go to him if you want a solid deal.
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August 2025 by Patrice Smith
My service advisor Mr Ty was very polite and professional and job well done and it didn't take long
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August 2025 by Marcele Miguel
I had Bought a car there and had to change the battery, left and right bulbs in less than 2 months. I do not recommend this place. they will do anything to sell you the car and don't answer the phone after when you have questions. Do yourself a favor and shop some place else.
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August 2025 by Jordan Thorpe
From the beginning to the end of my experience purchasing a vehicle from these guys was amazing. They treated me like family while I was there and made the entire process as smooth as possible and also got me into the exact vehicle I wanted. Gave me a tour of the entire facility, and I left with a huge smile on my face. Would definitely recommend when you’re in the market for a new vehicle to head here. The sales and service team are amazing. If I could give 10 stars, I would.
