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April 2025 by Lydia Arbizu
Today I was so stressed out when I walked into this AutoZone Jennifer really helped me test. My battery and her customer service was great. She went above and beyond for me.
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March 2025 by Monica Kritzman
Been here a couple times for battery issues. Service is amazing and fast. They have all my info on file so they knew my battery was still under warranty and swapped it out asap. Joshua and the lady working with him were juggling customers and taking good care of everyone. Definitely my go-to spot.
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March 2025 by Jenna V
Jennifer made my experience so smooth and easy. She inspired me to do my own auto work and helped me find everything I need. SO AWESOME!!
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February 2025 by D YG
They were VERY HELPFUL, they tried 2 CHANGE my REAR back LIGHTS, but the PROBLEM was ELECTRICAL & it INDEED it was that. THANKS 4 OUTSTANDING advice.
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February 2025 by Asha Chechani
I had a great experience with this autozone! I had a dead battery and the Leslie and Jennifer were the best. They were able to identify the right battery for me, install it, and then make sure all my fluids were topped off and good to go. I always get anxious with car issues as many places try to oversell you, but the team here was honest and knowledgeable. Than you!
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January 2025 by Olivia Ortiz
I had the absolute pleasure of being assisted by Jennifer at AutoZone, Store #01390, located at 2735 E. 7th St., Austin, TX. Her badge may have been tucked inside her jacket, but her incredible customer service shined brightly! I walked into the store riddled with anxiety, but Jennifer’s kindness and patience made all the difference. She went above and beyond to help me find exactly what I needed and made the entire experience smooth and stress-free. Her calm demeanor helped me leave the store feeling at ease.
Jennifer, your humility and kindness truly matter, especially during these difficult times. Thank you for your exceptional service and for going the extra mile—you’re a shining example of what great customer service looks like. 🥰😄
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January 2025 by Isai Charcas
I found everything I was looking for thanks
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January 2025 by Taquan Townsend
Jessie at 1390 East 7th had help with my battery to give me a jump.he had walk in the rain to help me
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January 2025 by Jorge Lopez
It's okay that they are racist in these stores, but that doesn't mean that because there are white people, black people, or Chicanos, we all go to the same place to buy parts or accessories for our cars or trucks. What difference does money make? No, but it's okay. What does color matter? We're all equal, we're human, but as long as racism continues, it won't stop us from buying our items for our cars. It's better to be equal.
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January 2025 by Amir Kakar
That black lady was absolutely unprofessional, arrogant, and not helpful. I drove far to this store to buy 4 batteries for my truck. she made me wait for an hour, and then she said we don't have, but their system showed they had 10 of them.
But that Mexican lady was so patient, professional, and very polite. I give 5 stars to that Mexican lady and -5 to the black one.
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October 2024 by Jordan H.
Danny was so helpful and knowledgeable with the alternator test & battery charging!
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September 2024 by Pep
Excellent battery and even better customer service, end-to-end from initial inquiry+ product guidance to swift (but meticulous) installation by Jennifer and Danny!!! Thank you!!!
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August 2024 by Ella E.
I drove far out of my way to return an item because my home store doesn't sell it anymore and told me to go to this store since they do. Upon trying to make the return I had a very unpleasant experience with one of the workers Jennifer. She had a very rude tone of voice towards me and a nasty look. Even accused me of lying and then completely ignored me and yelled out next customer as I am talking to her calmly trying to resolve the issue. If I could leave 0 stars for this store just because of her I would. Definitely not returning and I don't recommend anyone else does. I've never been met with worse customer service or been treated so disrespectfully in a store before. I've never had any issue at any other autozone and all their employees have been very kind and professional towards me, I was really taken aback with her attitude and unkindness and do not like the image she is setting for the rest of autozone and her coworkers who seemed nice.
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August 2024 by paul sickinger
Dear AutoZone, I had an amazing customer experience with Jennifer! She gave me the tools and direction to get my car fixed and it worked!! Against the wall, we did it!!
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August 2024 by Theodore Moore
Very excellent service
