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March 2025 by Yarayah 1 West
Commercial. Whoever that old lady is back there can't handle her post. To tell a commercial customer that my purchase "is not important because you only have light bulbs and they're the same price at the front, I don't have time to help you" is a straight up disrespect response. What a joke,...
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February 2025 by Alexander Alvarado
Originally I went to O'reilly to have my truck's battery checked and they were very kind but unfortunately the machine was not working and they very kindly recommended that I go to AutoZone. When I arrived I waited in line and when it was my turn the person at the desk was very rude to me and told me that they had too many cars waiting for the same thing and that I had to wait like 20 minutes, which I had no problem with. But the way he told me and just turned around without saying anything else I do have problem with that, I really don't recommend this place, I won't go back unless it's the last option...
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February 2025 by Jose M Lopez Cabral
Why yall say yall open and still have the door lock ? Like what yall don’t think people got stuff to do?? Yall just see us an don’t give a shit huh?
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January 2025 by D Z
Wouldn’t it be nice if the store was open on time? Got there at 8:20 this morning not a soul inside doors were locked others waiting outside. SMH. No one cares anymore.
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November 2024 by Dolores Garcia
Not sure what his name is but he is a older , white gentleman and he was rude! If he don't like his job and helping people, maybe he should find a different place to work
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October 2024 by Soria Huerta
Location
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October 2024 by Anna G
2 star customer service. Low moral or low ethic? Idk, but not good.
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September 2024 by Francis Monzon
Bad mood people are useless
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August 2024 by Drew Galang
I purchased the wrong part so I went in to return it. When I asked the staff for help finding a part that fit my car, they told me they couldn’t possibly know what I was looking for (even though I hadn’t told them the make model year of my car) and then sent me to look for it myself. So, I ended up buying the wrong part again. Will not be visiting this store or another auto zone again.
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August 2024 by Emilio Hernandez
Worst Autozone experience I’ve ever had.
A parts carrier hit my truck in the parking lot, laughed about it, and went inside where he was greeted by more jokes by the other employees.
(The guy had obnoxious music blasting, and a dozen empty thc vape carts sitting in his front seat, and stuck of weed.)
The damage was just a scratch on my side steps, but the fact that another employee can make jokes at my expense in front of the manger is absolutely ridiculous.
On top of that the parts carrier wasn’t reprimanded whatsoever, when I called for his information I was denied and told I should have called the police.
Trust me, I debated doing so.
Between the young man being an atrocious ghetto troglodyte, his vehicle already in shambles with a long expired paper plate, nothing would have been done financially.
I can’t even fathom how the company has obviously illegal expired vehicles picking up parts for them.
The manger at this location seemed to be young inexperienced individual who couldn’t control circumstances in his own life, let alone a situation like this.
I called the regional GM with no help whatsoever. Absolute Garbage.
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August 2024 by Jocneam Cordero
They are of no use
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June 2024 by Marcus Segura
The staff is here very efficient and knowledgeable. Max was absolutely fantastic with helping getting the battery replaced. He was calm and helped to explain the process, as a non car person this really helped.
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June 2024 by Katie Scheiber
Ruben was so kind and helped me replace my headlight that was out! Will be returning if I ever need any more help.
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June 2024 by Lauren B
Not only is every employee that I’ve met friendly & helpful, but I also consistently receive quality support and get to learn something new! Special shout outs to Allen and Reuben – they’re true experts that I can trust! They’ll definitely take care of you and are happy to give you any insights you need :)
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June 2024 by Faith Webb
Ruben and Ken saved me. My car battery was dead and they went FAR above and beyond to help me. I went from panicking at home with a dead battery to driving home peacefully in less than an hour. They were SO nice and so professional, I am so grateful for them.
