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February 2024 by Michael H.
I was driving through Austin calling around to find a specific part and wanted to call places ahead of me before I pass by, i called in to this location on 2-26-24 at 330 and was put hold for nearly 7 minutes. I hung up and called back to get the same employee who quickly tried to put me on hold. I told him it's time sensitive and he was clearly agitated but let me ask him about my part. He said I can't get it at Home Depot but he has to look in his system which he won't do because he has customers. Then hung up. I know this shop is on William cannon but damn... this dudes bad for business.
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February 2024 by Meat Hammerhead Sharks 2000 AD: Requiem
Staff there seems to have no urgency is helping people quickly. Lot of talking to each other behind the counter while customers wait in line.
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January 2024 by arturo suarez
Good service and friendly
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January 2024 by Jake Bowness
Read my codes, got me what I needed, speedy and polite. Great service
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January 2024 by Melanie Owens
Manager was rude to my mechanic when trying to get a part exchanged for the correct one. Never coming back to this location. Very unprofessional.
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January 2024 by alejandro margalli
This place has excellent vendors but especially Mrs. Marycelda C..She took her time and despite being new, she was able to help me in this business without any problem, she took great care of me.I recommend this place to look for your car parts
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January 2024 by Kevin Shavers
One of your parts employees handled all my questions about which battery was best for my explorer. Thanks Bo, great job!!
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December 2023 by Javier Armando Benavides Torres
excellent service
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December 2023 by John Urias
Eye. Use. To. Go. To. Other. Stores. NowI. Go To. AutoZone. Auto parts They. Give. Cash. Back. Best. Place. ToGo. Good. Deals. Always ?A. Catch. ?To. Something. And. Missing. A. Great. ?Deal. It. Would. Be. A. Lost. ToEveryone. Great. Deals. Their. LostNot. Mine?? . So. Hurry. UpSee. You. At. Auto Zone. Auto. Parts???
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November 2023 by Dave Deen
They got the worst Manager ever ( Marco ) he refused to remove or install the battery even when I bought it from him, I asked to talk to manager he said I’m the manager and no one above me!He should take his job professionally and not Acting like a thatI will never come back there
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November 2023 by Jo-Isaac Medrano
Anthony L. was amazing help, he got my battery replaced in no time, he also hit me with some car facts! ? 10/10 Service
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September 2023 by Nathan Lowski
Cat was SUPER HELPFUL! Give her a raise! I'm driving all around town with my kids in the car looking for this part to my AC because it stopped working. Online says 1 in stock everywhere but I showed up and there were none! I called cat at this store and she told me I should order it online when inventory says 1 so I don't have to call 10 stores to see if they have it! You literally saved me two hours in time. THANK YOU CAT!
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September 2023 by N
This rating is not about a store but there stupid website that I have to set my store every time and after I do they still give me a different store.. to hard to find out if they have what I’m looking for going to o’riely’s
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September 2023 by Jenniffer Landeros Lopez
All i’m gonna say is the manager and two workers are racist, there’s a whole video for proof too. Don’t even say y’all don’t tolerate discrimination because if that’s true.. these workers would’ve been GONE. I’ll keep reporting and reporting till something is done. Talking all that but literally look hispanic too!! Y’all are embarrassing.
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September 2023 by Megan Walker
Great service and help. Ordered a battery that got semi lost (no fault of theirs the system is buggy for delivery since it is through door dash) and they recovered it only for me to realize it's was totally not the right battery for my car(on me fully). They were still gracious and kind inspite of my hiccup and had very delightful interaction with the store manager. I'll definitely be back for my next car maintenance purchase 110%.
