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July 2025 by Dana Smith-Page
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A Joyful Stay at avid Hotel Tech Ridge – Hospitality Done Right
I have traveled overseas and stayed at luxury hotels, but sometimes you just need a place to lay your head. I traveled to Austin this weekend to see my daughter who had been in a car accident and I turned to AVID for my stay. This was my second stay at an AVID hotel, and once again, I am beyond pleased. The Tech Ridge location in Austin, Texas offered everything I needed and more: a clean, peaceful environment, cheerful decor, and a staff that made me feel genuinely welcome from the moment I walked in.
The hotel itself is spotless. The color palette and design are bright, modern, and uplifting—it feels like walking into a place that wants you to feel good. And that’s exactly how I felt from Friday to Sunday.
What truly made this stay memorable, however, was Tish, the front desk clerk who greeted me with a warm smile and gracious energy each morning. During breakfast hours, the lobby filled with guests grabbing their morning bites, and Tish made it a point to walk around, engage with everyone, and spark conversation. She didn’t just do her job—she brought the space to life. The atmosphere became less like a hotel lobby and more like a community breakfast table. We laughed, chatted, and started each day with joy, thanks to her presence.
Speaking of breakfast—though I was initially unsure about the grab-and-go style, it completely won me over. The vegetarian omelette was flavorful, the bagels fresh, the coffee hot and ready, and the selection perfect for travelers like me who are mindful of health and weight. Everything was clean, well-stocked, and thoughtfully presented.
The exercise room was another highlight: quiet, clean, and just what I needed for a morning recharge. It’s rare to find a hotel gym that doesn’t feel like an afterthought, but this one was clearly maintained with care.
Every part of my stay was infused with comfort and kindness. Whether I was relaxing in my room or grabbing breakfast with other guests, I felt surrounded by a quiet kind of hospitality that’s increasingly rare these days.
To Tish and the rest of the amazing staff at AVID Hotel Tech Ridge—thank you. Your professionalism, friendliness, and warmth turned a standard hotel stay into a truly joyful experience. I will absolutely be seeking out avid hotels as I travel throughout Texas, because if this is the standard, I know I’m in good hands.
Five glowing stars from a very happy traveler.
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July 2025 by Sevyn
They apparently racially profile their guests so if you’re a minority, go give your money to something black owned. The video footage I saw of how they handled Marktavia’s presence as a guest was disgusting. Very, very unnerving.
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July 2025 by Chris
Don't waste your money here .
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June 2025 by Jeff Kleine
I have stayed here twice in the past year. Hotel is clean, staff is friendly, prices are very reasonable. The breakfast options they had available were perfect for a quick bite before heading out. On my last visit, the front desk was able to check us in early without any problem or fuss. Will stay here again!
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June 2025 by GRADD CO
This is a really nice hotel, with a wonderful staff. Highly recommended.
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May 2024 by D Avery
Very small but clean room. Super functional setup. Location is just ok for business on Camp Mabry. Grab and go breakfast with a hot sandwich was surprisingly good. I do recommend.
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May 2024 by Triple T
Son had an event at nearby school so picked this hotel based on price and location. Cold ac and felt beds were so comfortable! Better than some 4 and 5 star hotels I've been to. Gym was enough. Breakfast is very basic, the kind you'd have rushing out of the house to work. No fresh eggs, breakfast meats, even out of toast but had coffee, c yogurt, cereal, granola bar. Enough to get you to a better brunch or lunch. Will definitely come back. Btw, very friendly staff.
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May 2024 by Scott Robason
I regularly stay here while on business in the area and find that the accommodations are perfect. Everything I need... and nothing I don't need. In my most recent stay, Sheree was amazing, acting with true professionalism and genuine kindness on the phone prior to my arrival and throughout my three-night stay. My work requires a lot of travel, and this is one of very few affordable hotels that I don't dread having to stay in.Rooms: Neat, clean, and no nonsense.Safety: Well lit and secure parking area.Food & drinks: Great coffee!!!
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May 2024 by J broussard
Raven at the Front desk was amazinggggg!!! I had an incident with a hold being placed on my card (not the hotel fault) Bt for a full week she assisted me and gave me all the info that she could even went as far as emailing me info she thought I could use! The friendly smile alone makes want to continue visiting not only this location Bt all Avid locations. Thanks Raven, your awesome ❤️
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May 2024 by Sergio Johel
The manager treated me badly for being African American.
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May 2024 by Matthew Hellebrand
They discriminate. Manager jose and front desk lady Kelly are very unprofessional. Couldn’t believe what I just watched.
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May 2024 by Amy Simpkin
Great hotel and management. Would definitely revisit when I'm next in
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May 2024 by Austin Otto
Staff was awesome. Great location. Everything was less then 20 away. Weekend with the buddies so they put up with our shenanigans. Only complaint it breakfast. It's grab and go which I guess works but seems big enough for a waffle maker or something
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May 2024 by Bethlehem Kiros
Don’t go there the management and Kelly is racist and very unprofessional!
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May 2024 by Michelle Wood-Salomon
Stayed here last night and had to leave first thing in the morning. I was trapped in for three days. They are infested with bedbugs so beware.!!!!! Brought it up to the front desk and they did nothing but just look at me with this face like OK so what do you want me to do about it?
