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March 2024 by sou suleka
Awesome location. The lady at the locations treats her customers really well. Definitely recommend renting your car with her. Surrounding area avis locations aren't good - especially the employees working at those locations
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March 2024 by Marisa Lombrana
I was completely impressed with their professionalism and customer service. Barbara was Amazing. I will definitely be using them again for any future rental needs.
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March 2024 by A C
New location at 7100 Burnet Rd., same great staff and service! Ron was very friendly and helpful as always.
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December 2023 by Angela DunnjenkinsBey
The staff at this Avis is very helpful and knowledgeable. I love that it’s in an accessible space in the Crescent.
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December 2023 by Danzay Bechel
My rental experience here at Avis was fantastic. The employees went above and beyond to get me into a vehicle that suited my needs. Thank you so much.
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December 2023 by Susan Kamins
I have had better experiences over the years renting from Avis than any other company. I just had an exceptionally positive experience renting locally from the Crescent Center Avis in Austin, Texas…so much so I was inspired to post this review!
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December 2023 by Burke Fort
This Avis office never disappoints. The staff is great -- friendly, efficient, helpful, professional. Been their customer for over 9 years, including their prior location. Vehicles are always clean and ready to go.
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October 2023 by Leslie Conner
Do NOT rent from them. They are thieves who will keep taking your money out months after you rent from them for no reason and then make you jump through hoops to get them to refund you. Your information is NOT secure with them please don’t give your credit card information to this l**** company. They took out $75 MONTHS after I had rented a car even though we changed it to have my husbands card charged instead anyways… and even my husband got hit with $2000 dollars taken out after everything was said and done and when he had already paid for the rental and everything. Horrible people horrible company do not trust them.
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October 2023 by Un día con Norma Vlogs
Super friendly, excellent service, the girl who took care of us, very kind Austin Airport
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July 2023 by Tara Jaeger
Great experience, very friendly staff!Easy car drop off and no issues at all, would definitely use this location again
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July 2023 by Vicki R.
I would give them zero stars if it were an option. We rented a car in Naples, Italy, from 1/17 to 1/21/23. Paid in full on 1/23. On 3/20 I was charged $59.56 w/o explanation. Called on 3/29 to dispute charges. Never heard back. Called again 4/4 and was AVIS was unable to explain charge. On 4/21, I received an email indicating there was a toll missed. They wouldn't produce the bill & directed me to contact issuing authority. I did so but they never produced any proof of the charge either. I paid the $59.56. On 7/20/23 I was charged $54.86 again w/o explanation. I called on 7/20--they couldn't explain the charges. Have heard nothing since. Waisted so much time in March and now again in July. My recommendation is to with any other car rental company and save yourself headaches.
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June 2023 by LeAnn Jones
Process was very smooth, my rental vehicle was extremely clean, and Staff member Nico was very helpful and informative!
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June 2023 by Byron W.
Worst customer service ever they were very rude and nonchalant about any issue you have but have no problem taking your money if I could give this place 0 stars I would terrible service all around
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May 2023 by Long Le
Barbara at the front desk made sure I had a pleasant experience renting their vehicle. Not only the process was quick but also everything was clear and easy for you to see on the contract. Price was flexible and reasonable depends on how long you are renting. They don’t have contactless pay yet so don’t forget your physical card like I did
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April 2023 by Rosalee Aguilar
Great people, Barbara was extremely helpful through the complete process for a rental. 3 times rented here and very new and clean dependable vehicles. Great and friendly service, comfortable unplanned trips, and dependable vehicles, as well as great prices. If needing a rental stop by the Avis on Airport Boulevard Austin, Texas. My place for a rental, make it yours too.
