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March 2024 by Mahmood Wadiwalla
Great Coustumer service from Joshua, very reasonable rates, I would recommend it 100% if I need to rent a car again, I would definitely will get back to Budget and to this location.
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February 2024 by Zack B
Joshua was a huge help getting the car we needed. Fast and friendly experience all around. Will rent again with them!
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February 2024 by Courtney Wilkinson
Excellent service - thanks Joshua!
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February 2024 by Karen Sillay
Great experience. Fast curious and clean car! Highly reccpmemd this location
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February 2024 by Clay Logue
Needed car while car was in shop. Great experience. Price was MUCH better than other options in area and got a better vehicle than I expected for price. Joshua was easy to work with in the store.
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February 2024 by Ness Meredith
Excellent customer service. Cars are always clean and ready to go.
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February 2024 by Matt Porter
Simple process and great to work with while dealing with frustrating car repair delays.
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February 2024 by James Rich
Easy and quick
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February 2024 by Donna phillips
Joshua is excellent. I will use Budget/Avis & this location many times over!! Better than Enterprise!!
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January 2024 by Katherine Liu
Such a great spot to rent a car! Joshua was super nice and explained everything about the fees and gas and milage beforehand! No surprises! Would rent from them again
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January 2024 by Eric Hardy
Great service and quick turnaround. Joshua was fantastic
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January 2024 by Jaya Bhaskar
Had a confirmed reservation but was denied a car. Apparently the cars they had were kept for reservations the following day. Avis should improve their booking system and not confirm reservation then deny at the counter. What a total waste of time.
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January 2024 by Traveling Sakharchuk
At the time of car pick-up I was charged almost 30% more than reservation cost :(Stuff just said that can not do anything with that and I had to accept since I was already late for the planned appointment.Otherwise stuff was Ok.Update: Customer service is completely useless, just wasted time :(
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January 2024 by Megan Vokey
Brandon and Joshua were friendly, helpful, and efficient. I had a last minute repair needed on my vehicle and needed a rental right away. Brandon went above and beyond, even stayed a little late, to give me time to get a shuttle to pick up a rental car after work. Some people might have sent me away or told me not to come due to the timing and lack of rental car availability around the holiday, but Brandon didn’t. He provided great service and it was very much appreciated. I’ll definitely rent from y’all in the future.
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January 2024 by Waïna Landauro
Tldr: terrible experience, go to Barton Springs Mall avis for a much much better and professional experience.We were supposed to grab a car today. The person at the counter requested a liability insurance document he claimed was mandatory. We proved to him it wasn't by calling avis and our bank. he couldn't show us where in the terms and conditions it was required but still wouldn't change his mind. We wasted 4 hours that day for no reason at all. Wasted a day of work, Almost couldn't pick our kid or visit family for thanksgiving all this for no reason. Joshua was really terrible to us, totally irrational and power thirsty petty person. 0 stars.