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March 2024 by Che A
Good customer service
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March 2024 by Change starts with you
Great customer service on a last minute rental on a busy weekend in Austin. I’m now a loyal customer. Thanks Ebony and the other gentleman.
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February 2024 by Carlando Linzy
Came thru to Avis and thought I was in trouble I missed my reservation and didn’t know what to do. Ebony was grate she came thru in the clutch and revised my reservation and now I am good to go.
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February 2024 by Abdul Safi
The customer service zero
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February 2024 by Antoinette Roberson
Marion is the nicest customer service agent ever at Avis. Love the location and hospitality
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February 2024 by sashaank kasturirangan
Ebony was very helpful at this location and quickly processed everything.
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February 2024 by Sunshines Braiding
Ebony Marble had great customer service
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February 2024 by Cosme Herrera
They make me go online an do a log in to later tell me, they don’t have the car
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January 2024 by James Kemp
The worst rental experience i have ever had. no one there has an answer for anything and can’t help you when needed
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January 2024 by Anthony Aspeitia
The staff is very accommodating and I can always count on a clean and dependable vehicle at pick up. The check in and check out process is super quick. I highly recommend renting from this site.
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January 2024 by Jessica “YessICan” Overstreet
How are these guys not in jail? The Connery and rip offishness is breath taking.
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December 2023 by Michael Dailey
Marion was courteous and professional, and provided extensive information to help me make the best decision possible. A refreshingly pleasant experience renting a car.
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December 2023 by Kayla Tizzano
Marion is so wonderful and kind! Of course the car was wonderful as well! Quick check in and check out as well as a lovely conversation.Thank you Marion!
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December 2023 by Andrea Rhodes
I rent at this location often due to traveling for work and since I have started coming to this location it has always been an easy and smooth transaction. All employees are very friendly and helpful and the manager of the place is phenomenal. I know that if there are any issues with my rental he always goes above and beyond to make sure customers needs are met. When the staff is great you get reoccurring customers like myself. Very pleased.
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December 2023 by Jestin Patton
If I could give this place zero stars I would, they charged me random fees, causing a $90 dollar rental (for one day) to cost $250. The staff are extremely rude and unhelpful - just avoid this place at all cost. There are actually honest car rental places in Austin that will not screw you over on the back end, I'm a preferred member with Avis and I will never use them again.
