-
March 2023 by Jordan R.
So glad that I found these wonderful people when researching what kind of bamboo to buy in the Austin area. I purchased mine 2 years ago and they are always extremely helpful and super super fast to respond to emails, even when I am freaking out after hard freezes. Could not recommend buying from here more, it's a support system that cares a ton about the plants and isn't just making a quick sale.
-
December 2022 by Krista Jack
They are great! They helped me find the best bamboo species for me and gave me a TON of information so my bamboo would thrive - which it has. I highly recommend Bamboo Your Privacy.
-
December 2022 by Jim Smith
Very happy with the experience. Selected plants and had them planted the same day. Highly recommend Bamboo your Privacy.
-
December 2022 by Daniel O'Neil
Extremely pleased with our experience. We got lots of great information and advice and our bamboo looks great!
-
July 2022 by Mattie D.
Amy and Claudia are so helpful and the bamboo we purchased have thrived! We bought another bunch recently and plan to get more over time. They are worth the price and are beautiful. They do need lots of water which you are told. You can't leave town without some sort of water timer or irrigation system in the Texas heat. Ours have lasted through the freeze also. Bamboo are very resilent I've learned! I've texted them a bunch and they always respond and ease my mind & provide helpful info. I would highly recommended getting your bamboo from them Posted photos bamboo now vs. when first planted.
-
December 2021 by Chase Burris
Great selection of bamboo plants to choose from. Very knowledgeable about the plants and how to take care of them. They were available when I needed to ask questions and provided easy install options.
-
December 2021 by Yvette Gentry
The ladies are extremely knowledgeable about bamboo. Will definitely point you in the right direction of what you are looking for and trying to achieve.
-
December 2021 by Michael Vaughn
Amy is a joy to work with and has deep knowledge of clumping bamboo. Highly recommended. My backyard has become a tropical paradise!
-
December 2021 by Alex
Absolutely love the Graceful bamboo I purchased from Amy & Claudia. It's high quality, well cared for and I can't believe how much it's grown in just 3 weeks! They were very patient and met with me several times answering my many questions and helping me to pick the right bamboo for my privacy fence. I choose the 15 gallon size to quickly fill in my neighbor's view of my patio. It's already provided some privacy and I can't wait till next year when it fills in! Plenty of water is the key!
-
December 2021 by Lars Remsen
I'm pretty disappointed to leave this review. I have been a patron of Bamboo Your Privacy for about 5 years and have probably spent over $500 with them.Up until my last visit, I never had a problem with their products or service. Earlier this year I bought (2) more 1.5 gal Graceful bamboo clumps. They stayed in their pots for a couple months while I prepared a raised bed for them. The two plants were kept side-by-side and given the exact same care (water 1-3 times per day depending on temps), but one struggled while the other thrived.When it came time to plant them in the ground, the issue became clear. The happy plant had a large and healthy root system, while the struggling plant had maybe 1/8th the root mass, and they did not look healthy. Both plants got a lot of water during and following the transplant. The healthy plant didn't skip a beat. No leaf curling at all. The sick plant curled all its leaves, despite being saturated with water. All the leaves died and it's questionable whether it will survive.I wrote Amy & Claudia to relay what I was seeing. They accused me of under-watering the plants. No amount of my telling them that the plants always had moist soil and were giving the exact same care seemed to get through. I was not trying to get my money back, but I simply asked to exchange the sick plant for a more healthy one. They rudely refused and continued to blame me.I can absolutely understand having a "no warranty" policy to protect themselves from people's lack of care. But, to refuse to make an exception and stand behind your product is just bad business. The photo attached should illustrate that I have not mistreated these plants. You can actually get mail-order bamboo, with full satisfaction guarantee. I always prefer to support a local business, but between their high prices and complete lack of support, this will be the last purchase from them.
-
December 2021 by Josh Ramynke
Amy knows her stuff and is incredibly helpful. She walked me through the different types of bamboo they offer and helped guide me in picking the right fit for my needs. She also recommended a landscaper who did an awesome job with the installation. The entire process was way easier than I expected and my backyard looks great now. I wish I would've done this sooner!
-
October 2021 by Lolita A.
This place is amazing! Incredible knowledge & service. Plants are healthy & the easiest landscape installation. Will be recommending them.
-
September 2021 by Kim T.
After the 2021 February Freeze, we lost all of the hedges along the perimeter of our backyard. We knew we wanted to replace them with bamboo and found BYP through Instagram. Amy was extremely helpful through the process. From beginning to end, the communication and support was top notch. I highly recommend them!
-
August 2021 by Darcy O.
Amy was so helpful when I called to ask about bamboo, which gets a bad rap because people aren't educated on the different types. Amy explained the differences in all the varieties, how it grows and how to care for it. It sounded like the perfect fit for our challenging backyard. We went to the nursery, selected our plants and had them installed two weeks later. Best decision we could've made! Thanks to Amy and her crew!
-
June 2021 by Lars R.
I'm pretty disappointed to leave this review. I have been a patron of Bamboo Your Privacy for about 5 years and have probably spent over $500 with them.Up until my last visit, I never had a problem with their products or service. Earlier this year I bought (2) more 1.5 gal Graceful bamboo clumps. They stayed in their pots for a couple months while I prepared a raised bed for them. The two plants were kept side-by-side and given the exact same care (water 1-3 times per day depending on temps), but one struggled while the other thrived. When it came time to plant them in the ground, the issue became clear. The happy plant had a large and healthy root system, while the struggling plant had maybe 1/8th the root mass, and they did not look healthy. Both plants got a lot of water during and following the transplant. The healthy plant didn't skip a beat. No leaf curling at all. The sick plant curled all its leaves, despite being saturated with water. All the leaves died and it's questionable whether it will survive. I wrote Amy & Claudia to relay what I was seeing. They accused me of under-watering the plants. No amount of my telling them that the plants always had moist soil and were giving the exact same care seemed to get through. I was not trying to get my money back, but I simply asked to exchange the sick plant for a more healthy one. They rudely refused and continued to blame me. I can absolutely understand having a "no warranty" policy to protect themselves from people's lack of care. But, to refuse to make an exception and stand behind your product is just bad business. The photo attached should illustrate that I have not mistreated these plants. You can actually get mail-order bamboo, with full satisfaction guarantee. I always prefer to support a local business, but between their high prices and complete lack of support, this will be the last purchase from them.
