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February 2025 by Roberto kongo kitajima Kitajima
Where This location of this bank of América in Austin TX
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January 2025 by EJ Sumera
Great location. Has been my go-to location for that past year or so and have never had any issues. Service has been great and it’s never too busy so I’m always in and out with my deposits and other transactions 👍🏽
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October 2024 by Justin Gass
Nothing like waiting to make deposit at the front counter. Because no one there to help. Shows how much bank of america cares for the customers..
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July 2024 by AABrownell
Absurdly understaffed, and you can't book an appointment at this location through the BofA website. I visited on two consecutive business days to deal with a matter and in each case could not be seen. If you need to be seen, I guess you're expected to clear 2-3 hours out of your schedule.
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May 2024 by Adam Cooper
Been a member with Bank of America for a very long time was one minute late met with a very rude lady claim to be bank manager very unprofessional very unsatisfied
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February 2024 by khalil B
Bad customer service
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November 2023 by John W
Very new and clean building, but the staff are not very helpful. I waited in line for 20mins and was then told the person at the desk couldn't help me and I would need to wait longer for another area. It seems someone wasn't doing their job to guide people to the right place and I was stuck waiting again.
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August 2023 by khalil Mansori
Bad customer service
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June 2023 by Haterslayer [308]
Nice location. They bug you too much in line though..This location is Closed on Saturday and Sunday.ATM is 24/7
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March 2023 by Squids
Very sweet, friendly, and knowledgeable staff. There were two complicated requests in front of me, and the teller was very kind to me and had a nice little chat too. The others checking as the line got longer, and helping when they could, overall showed a great team and management.
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March 2023 by Woody's Tree and Stone Service
The teller basically told me because my name is Michael and not Mike, they can't cash a check a customer gave me. That is rediculous and really poor service on the part of a financial institution serving their customers. I understand if the check is illegible or damaged but denying me payment from one of their customers accounts that they use to pay folks is inconvenient and I can just go to a different Bank of America and get it cashed there no problem. I always get checks writing to me as Mike and there's rarely an issue. The other time a bank did this they also got a negative review. This is also why I don't bank here as they denied me cashing my own checks on my brand new account with them.
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February 2023 by Stevie De La Rosa
You drive thru ATM sign is on the wrong isle. Fix it
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January 2023 by Nature's Finest
Great to have a BOA location not five minutes away....friendly, courteous staff.
