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April 2024 by Ángel Guatemala
Vanessa Garcia has been an absolute delight to work with during my numerous visits to the bank. She has consistently provided exceptional assistance with all my banking inquiries. Whenever I have the opportunity, I specifically request to work with her. Vanessa is incredibly friendly and her warm demeanor makes every visit to the bank feel effortless. Highly recommend!!
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March 2024 by David Huerta
None of the ATMs worked. They did have two tellers inside. Unbelievable. Usually only one with a long line waiting.
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March 2024 by Jim Cox
They close at 4:00pm and they are closed on Saturday. So they are only open when most people are working. Sorry hours and poor customer service when you call them.
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December 2023 by Jose V.
Terrible service, I wouldn't even call it service teller on far right sitting down was terrible didn't offer any good help to the customer in front of me turned her away and told her to just call customer service , I go up to the window dosent even bother to look into my issue just tells me to call customer service and I brought in paperwork. Had no idea what she was doing save yourself the time from this place.
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December 2023 by Braddah Joe
Terrible bank with unreasonable fees and long wait times.
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December 2023 by DSherronn Christwell
Always the best customer service bar none in America! I wouldn't bank anywhere else ever!
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November 2023 by Onemorex X.
noone answers then hangs up!!!joyjy87t8b657v54dve56se6scecse blahhhhhhhhhh blahhhhhhhhhhh
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August 2023 by Mayra Gonzales
Worse service ever, this location couldn't even help with resetting a pin and their customer service phone line is ridiculous.
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July 2023 by Kevin Lincoln
This branch has a phone but they choose not to answer it. I have been trying to get them to answer for over 15 minutes. The Bank of America web site is down for scheduling appointments too. I guess it is time to find a new bank to do business with.
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July 2023 by Hiram Riddle
Switching to Chase. I've had BoFA for 15 years and their customer service has continually gotten worse
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April 2023 by Tenny Warwick
They have an aisle and a sign for business clients. I enter and wait. 3 people go ahead of me in the other line. Then Im informed to wait in that line. I would happily have waited from the beginning.20 minutes later. 1 teller
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April 2023 by Ernesto Enmanuel
Just another and slow service with bad attitude customer service yessss it is Bank of America is a big line and just one teller wowwww other wise I have to use this location please be more fast and reliable team thank you!!!!
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April 2023 by Rose Rosie
Hi, Grecia the manager waited on my brother and I. After we waited 45 minutes in the waiting area. She helped my brother get a new debit card. She was very helpful, patient and understanding. We truly appreciate her assistance. Thank you, Rose and Pat R.
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March 2023 by Renea Renea
I opened a new account with them at this location the lady was very nice of course I was opening a new account. I went back to make a deposit the lady at the counter said why are u making a deposit with me why not use the atm? (In a rude way like I was bothering her) I said does it really matter how I want to deposit my money isn’t that what u are here for? Than I proceeded to ask some questions about my account she acted like it was just to much for her. Rude staff I am switching banks asap. There were 3 more angry customers before me saying they were going ti switch also . All she kept telling them was couldn’t help to call the number on the card or just being plain rude !!! Not even worth 1 star terrible location.
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February 2023 by Felipe Romano
I had to wait for 1h after my scheduled appointment time! But then I received really good treatment. So mixed feelings.
