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April 2024 by Gennifer Debes
As a business owner I have used this location for over a year. Have had a good experience til today. Was in line with another guest and both us were turned away by the Branch Manager. Who explained the reason being that the teller was out on lunch and for us to see another location. I was shocked to be turned away. What a surprise and inconvenience this was.
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April 2024 by Joey Valdez
Had a poor experience with this branch. Told them I’m having issues with the app which is why I needed in person help and they acted like I was the biggest inconvenience to them and continued to direct me to the app
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March 2024 by two Y Lee
One staff member always works, the efficiency is too low, I hope it can be improved
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January 2024 by Pinky Punk
Great office! Alex helped me a lot and answered all my questions.
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January 2024 by Ahmad Ghulam
It showing close 4pm, but they are closed 3pm
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December 2023 by Michael Krezel
One of the most unorganized BofA I have ever dealt with.
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December 2023 by Gary S.
They refused to order me a debit card. Twice. No staff, attempted to push me to download their app. Unbelievable lack of customer service.
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October 2023 by Darren Childers
Just came back to B of A /moving back to Texas. Alex Lou Tang helped me. He was so nice, helpful, and efficient!
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August 2023 by Carrie R.
Wow! Don't ever come in to this location toask questions on your account unless you want to be talked to as if you're stupid or that it's crazy that you don't want to store your cards in your phone wallet...AFTER HAVING FRAUD ON YOUR ACCOUNT! I don't know why I've bothered to stay loyal to this bank since 2005 when they offer no perks and customer service on all ends is lacking.
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August 2023 by Dan B.
this is the third Bank of America I have come to where they cannot exchange Mexican pesos for US dollars. What a joke. The soul, responsibility of a bank is the exchange currency. Each bank send you to the next one. Each bank only has a maximum of one person at the bank that can exchange pesos to dollars. That person is never here. What a waste of time.
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July 2023 by Gunel Rahimova
Many thanks to branch team! Especially to manager, Srininas, Angella. You all helped me so much. I'll never forget you. Very friendly and professional team.
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July 2023 by Bryan E
It’s a bank drive through with 2 ATMs in the same lane
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June 2023 by Melissa T.
There are no drive through tellers nor machines to make a quick deposit. I saw someone mention the parking lot, but I did not have an issue with this.
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April 2023 by Cesar Kodama
Unlike other customers, I was surprisingly satisfied with the great service I had at this branch - I was able to be served even not having made an appointment, waiting time was short; relationship mgr Alex did everything he could to help me complete a wire transfer; in the end, due to a system error, we were not able to conclude it at the agency, but him and the other employee helped me to do that online. Great service!
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March 2023 by Sean Zach
Unprofessional staff. The black female cashier is way beyond unprofessional and rude and the Hispanic manager is completely disrespectful and unprofessional, I was waiting for him help me with the name update and another customer showed up, I was completely ignored.
