-
July 2023 by LaVerne Thorne
It was my first year filing my taxes with Barbara Sage and it was by far the most professional and friendly setting. They made me feel like I was a long time friend. And Ericka was extremely helpful and welcoming. Awesome customer service.
-
April 2022 by Chris S.
I had Russell Sage prepare a tax return for me. He made an error that would have cost me $1,600. This was a childcare tax credit - so a really common credit that he just missed. Then, he charged me another $100 on top of the price he quoted me for my return. I lost confidence and ended up having to pay another CPA to review everything so we can file properly and make sure I wasn't overpaying. I told him I would pay for his services as he originally quoted me but not to file the return he prepared for me. When I pointed the issues out that I had with his work and told him not to file the return he prepared, he lashed out via email in an aggressive and alarming manner. He told me the IRS would flag my return which is strange considering the return I am actually sending in is correct, unlike the one he originally prepared for me. He also called me untrustworthy or something like that in an attempt to gaslight me. I am a sophisticated customer, so I'm not personally worried about the IRS, but Russ's demeanor was very alarming. I could imagine other clients being truly worried over a threat like that. Very unprofessional and, frankly, sad that instead of owning up to his mistakes with both my return and the amount he quoted me, he threw a fit and started trying to insult me and scare me instead. I hired a CPA so I could save some time, and to have someone double check me and make sure I'm not overpaying. He ended up costing me time, money, and I had to review HIS return to make sure I wasn't overpaying the IRS. I've made the appropriate reports to the Texas State Board of Public Accountancy and BBB, but I would warn anyone to steer clear of this firm. It was an all around terrible experience, and an expensive mistake. I didn't notice the Yelp reviews beforehand, but I would heed them if I were you. Feel free to message me if you would like to know more, or if you have your own complaints with this firm and would like to learn how to file them.
-
March 2022 by Mei Chang
Mr. Rusell is very nice and friendly, he is so patiently to listen my 2019 income tax problems and answered very professional. Thank you so much Mr. Rusell.
-
March 2020 by Jeff Murphy
Barbara and her team have done my complicated taxes for several years in a row. I always feel confident that they've been thorough and explained every aspect of my return. Great to see how much they've expanded in the past year...you can't grow without offering great service and expertise!
-
March 2020 by Mallik Kuppasad
It was great experience sitting to get the taxes done though it was complex.
-
February 2020 by Vicky Rudy
Barbara Sage and her staff were thorough and quick with our year end statements and tax returns for business and personal.
-
February 2020 by Ryan Logue
Barb is the best! Quick and easy!
-
December 2019 by Kim Eitze
I don’t know what I would do without Barbara’s expertise & care! Her office staff are friendly & the space feels comforting, even though dealing with taxes can be stressful.
-
November 2019 by catherine earle
If your life is already so organized that you don’t need any professional help, this is the CPA for you. They may be the only accounting firm in Austin that closes promptly at five o’clock the day before a tax deadline. That’s because they have their lives organized, and not around your tax filing needs. They’re proud of it, too. What’s your problem?
-
November 2019 by Mark Edmondson
Barb and the crew have been taking care of my personal and business taxes for years. Any questions I have had have been answered promptly, usually by Barb herself. Her fees are straight forward with no surprises.
-
November 2019 by Wyndel Harvey
Excellent work, informative and knowledgeable. I highly recommend.
-
September 2019 by John Arszyla
Barbara is great. She's been doing my taxes for a number of years now and she's always accurate and informative, with reasonable rates. I highly recommend her.
-
September 2019 by carla wibright
Comprehensive and professional service. Very knowledgeable and experienced
-
September 2019 by Sharon Mowatt
Excellent, knowledgeable service every time. The staff and Barbara are very nice.
-
July 2019 by V Bandla
I live overseas and appreciated Brabara's guidance and knowledge to file my taxes and FBAR..
