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April 2024 by Avery B.
Thank you Barkin for always taking such great care of my pup!! Especially the special spa treatments for allergies! Tara and Jacob are so kind and we love coming here
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November 2023 by Angie E.
The pricing is expensive here. I used to bring my dog in for a nail file every few months, it was $22 (already a little high). The staff are kind and they're is usually no wait so it was worth it. Now they have eliminated the nail file and you have to get a "pawdicure" which is a nail file and paw trim for $32. My dog has short hair and doesn't need a paw trim but she said even if they don't give him a trim it's poop
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November 2023 by Silver L.
Really wanted to give this a try, but unless I buy 4 huge bags of home made dog food I can't have it shipped to me. Does it make sense to make your customers buy so much when they don't even know if their dog will eat the food? I think this is a pretty poor business decision, but then it's not my business. I will find a company that is willing to do business. Guess, the money is just too tempting. Unless you are in Austin...of course.
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October 2023 by Jaimee R.
Brought my dog here for the first time today and I have nothing but great things to say! Receptionists were very friendly and our groomer, Ally (sp?), was amazing. My dog gets anxious everytime I bring him to the groomers but Ally took her time to make sure that my dog feels safe and comfortable.
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October 2023 by Gilbert Saenz, III
I can’t say enough amazing and great things about my pup’s groomer, Jenn. She has been an absolute pleasure to work with. She’s patient and delightful, but most important she listens to you.I have a golden doodle who grows a pretty full coat and Jenn just always knocks it out of the park with her grooming. By far the best groomer at the S Lamar location. Thank you for always taking care of my pup, Jenn.
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October 2023 by David R.
Staff was bright and caring. Amazingly quick and my normally timid boxer seems to love them :)
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October 2023 by Taryn M.
I have brought my pup here now 3 times and each time was a great experience. I like that they groom them start to finish so it takes under 2 hours. She comes out smelling nice, SUPER soft fur and looking good. The staff is also very pleasant each visit. Thank you!
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October 2023 by Lexi C
Amazing!! ? Selena was so WONDERFUL! The cut was perfect, and my pup absolutely loved her too. We are so happy with our service, my pup was very comfortable and will most definitely be customers for life.
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September 2023 by Benjamin Weaver
I scheduled a grooming for my poodle at the Zilker location late last year and since it had been a while since my dog had been groomed, I knew he would have some matting. I made sure to bring this up with the person who scheduled my appointment since I know every groomer can treat this differently. I made sure to ask whether they could de-mat him and I was told "of course" they do de-matting. When I showed up, it was a very different story. The groomer I was scheduled with made it clear she would not de-mat my dog and made a point of shaming me for letting him get matted. Whatever one thinks about letting a dog get matted, this is not the way to handle this situation. Needless to say, I was very frustrated by this interaction, but I won't go into too much detail because the purpose of this review is to highlight what happened next. I left and started looking for another place to schedule an appointment. Then I got a message from Rene, the Director of Operations. He apologized for the experience I had with the groomer, apologized for being shamed about my dog care habits and offered to groom my dog for free at the Lamar location. I took him up on the offer and he did an amazing job, in spite of the extra time it took to untangle some mats. This was the right and professional thing to do and I'm very grateful for how it was handled in the end. I'm a small business owner, myself, and know how important customer loyalty is for a business. This is how you create a loyal customer. They will continue to get my business -- not just for how this was handled, but because they did an amazing job with the actual grooming. I've tried at least 4 groomers around town -- some more pricey and others less pricey. This was the best poodle groom for the price I've seen in Austin.
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September 2023 by Tammy Foradory-Sanchez
Ashley did an amazing job with our goldendoodle. She exceeded our expectations on the cut and style as well as how she interacted with our pup. Our doodle had a great experience from drop off to pickup and was happy and playful.Chealsey at the front is wonderful too!!
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August 2023 by Erik Summa
Great haircut, kind, caring groomers and a cute store…what’s not to love? Plus, they were fast!
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July 2023 by Meghan Seymore
I took our dog Fisher for a groom today and had the best experience! Victoria listened to what we wanted and delivered exactly that. We’ve had such horrible experiences in the past with groomers wanting to shave Fisher to the skin because of a few mats but not here! There wasn’t even a mention of shaving him down. Thank you to everyone at Barkin’ Creek for making this such a great experience for us and Fisher. We will definitely be back. See before and after photos of our happy guy!! Highly recommend.
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July 2023 by Stef with an F
Jonas has taken such amazing care of our dog Rhaego with their grooming skills. They and the entire time are knowledgeable, friendly, SO KIND, and welcoming. Rhaego loves going to see them and we’re lucky to have the S Lamar Barkin Creek crew. His haircuts are always immaculate and beautiful, and Jonas takes the time to listen to his needs and gives great feedback. I’ve never felt safer and more comfortable leaving him anywhere. Rhaego always comes home happy and fresh. Plus he loves their treats and toys.
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June 2023 by Greg F.
Poor communication. I replied and confirmed my pups appointment but they cancelled because I didn't send over the vaccination report. They said they would reach out to the vet but I wanted to be nice and told them I would send it over so they didn't have to go through all the trouble. They never mentioned I had to send the report to keep my appointment. I finally go around to send my pups vaccination report and they inform me that they gave his spot away. So d**** Next time communicate that or reach out instead of cancelling
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June 2023 by Adrienne Salazar
WONDERFUL—I cannot recommend Melinda at this location enough. I was agonizing over trying to find somewhere that would bathe and groom my shih tzu with various ailments ahead of her surgery next month and everyone at Barkin Creek was so helpful. The receptionist who took initial phone call took the time to go ask all the necessary questions while I was on the line and then scheduled us with Melinda, saying she was the best. And boy was she! Such a lovely demeanor and she took the time to go over how she’d cut and treat my pup’s irritated skin and even her damaged ear that’s getting operated on. My dog looks the best she has in years. Cannot wait to take her back to this great place and groomer!
