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January 2025 by Rocio Rodriguez
Staff is friendly and willing to assist every time I visit, 1 stop for all.
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November 2024 by Sadie Pack
After 20 years I realized my bank did not care about me, this one does
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April 2024 by reynaldo caceres
Excuse me, I would like to know if Miss Julia Susan works at the bank. She gave me her cell phone number so I could make a query about my financial movement for security reasons.thank you
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November 2023 by Lance Ludvigson (iamlancerobertguy)
Alonso, thank you for your professionalism and being so expeditious helping me access my account. It’s not often I visit a Branch. The genuine care you provided me is much appreciated. You’re a hidden gem along with this branch location! Thank you kindly, Lance
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November 2022 by Rick Overholt
I went by the branch to get copies of old statements from a closed I needed. I had tried their 1-800 national customer service, who said it couldn't be done. The branch office came through Adrian was very helpful. I was able to get what I needed. Good to have a local office and real people that will talk to you.I checked their CD RATES online considered opening a new one. The four stars is a reflection of the bank only offering 3% where others will pay 4%.The branch personnel are 5 stars, and nice facility.
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November 2022 by Jason Bartley
They just took over servicing for once in my room for property mortgages. I've spent two hours on the phone over many days and still have not been able to pay my mortgage or get online setup! Absolute joke
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September 2021 by Maxwell Gibbs
I was able to communicate telepathically with the drive thru guy.
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January 2021 by McKenzie Redden
The manager of this bank is absolutely wonderful. She truly cares for her clients and staff. She works so hard to make sure everyone is taken care of and her clients are getting everything they need to help them in all different areas of life. If you need a loan for a car, business or a house you need to come here. If you are looking for a new bank to open an account this is the place!
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October 2020 by Damian W
This bank gave me exceptional service. Dorian was really knowledgeable and extremely helpful. I would not hesitate to go there again.
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February 2020 by Damian Wand
This bank gave me exceptional service. Dorian was really knowledgeable and extremely helpful. I would not hesitate to go there again.
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January 2020 by Steve Burrington
AVOID AVOID AVOID - This bank will smile at you while they fee you to death. Algorithms designed to give clients day old bank feed data while they grant CONSTANT overdrafts and returned item fees. In many cases, they say they don’t even know what causing the return item $36 fees. Worst banking experience I’ve ever had.
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December 2019 by Jasmine Burrington
BB&T is notorious for fees upon fees. They will cash a check and post it to our account the day of if it makes the credits/debits negative in their favor, or they will wait 7 or 8 days to post a check if our account is in good standing, waiting for it to dip below a certain level. This has happened so often to our disadvantage that I know they are just manipulating the numbers so we get feed to death. Avoid this bank like the plague.