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March 2024 by Miley Wang
It's a brandy melville, that's all I can really say but it's also extremely crowded. Just a heads up
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March 2024 by Skyla Skowronski
This place falsely accused my child of shop lifting and grabbed my child by the shoulder. I’m noticing a trend in the reviews. Extremely rude, out of line employees! I hate I had to give them one star to be able to leave the review.
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January 2024 by Erika Benitez
Super cute clothes! Love this place? Beachy, laid back vibes.
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December 2023 by Triniti Rhum
Customer service is horrible and the workers are some of the rudest people I’ve ever encountered. Will not be returning
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November 2023 by aimee cisneros
I’ve heard others opinions on how rude the workers are at every brandy location so I’ve always been afraid of going to a brandy because I (like any normal human being) don’t like shopping where I am not treated with respect.The reviews are so true in the worst way possible. Most stuck up pathetic workers ever.I said “excuse me” & “sorry” about five times when I felt like I was in their way (it was extremely busy) & I wasn’t even acknowledged once.& no I don’t care if they acknowledge me & I did go on a Saturday so I didn’t expect much but wow & they 100% act like they are too cool to interact with customers/people..(Why even work retail?)how sad because I really love the concept of brandy Melville but I wont be shopping there again :(
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August 2023 by Elli Sweet
I like this store, coming since they’ve opened this location. Personnel is always nice and attentive when needed, but not bothering me. I love the customers at this location too. Most of the clothing is one size (and some items are plus size). Very basic, comfortable clothes, natural looking colors.
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August 2023 by Georgina Barras
As usual the clothes were nice (although one size which definitely would not fit all), but the workers were so unhelpful and borderline rude. I didn’t believe the thing about brandy workers being stuck up as every European store I’ve been to has been fine but the girls here were completely disinterested lol. There were 4 of them standing around at the changing rooms, chatting and braiding each others hair while there were 5 of us waiting for a cubicle, I assumed they were all full or something. After 5 minutes or so one turned to the girls in front of me and said “are you waiting for the changing rooms” in a really flat tone and handed them their numbers saying “fine you can go into one of the free ones”. Made me wait another few minutes before saying the same to me, turns out there’s like 7 or 8 cubicles and they were all empty except one lmao. The girl at the checkout was equally disinterested. I’m not saying you have to love your job but when you’re paid to be there you should probably not treat the customers like an inconvenience whilst giggling and standing around with coworkers. They weren’t mean but definitely in need of a retrain or a better work ethic I guess
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July 2023 by Minou
This location was really nice, I had gone there expecting a bad experience based off the reviews, but the staff were respectful, they shared the return policy before we purchased, { items that aren’t pants or shirts are final and 14 day returns if not an accessory } they do have changing rooms and they accept Apple Pay, debit, and credit. The store was very clean. My only problem was that I had gotten a Tote but whenever I went to the car there was a small stain on the front, although I wasn’t that mad because it was the last one in store. I got some adorable clothes and overall had a great experience.
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July 2023 by Amanda Wall
Staff was helpful and the store was extremely neat/organized.
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May 2023 by A S
Literally everything is one tiny size as if it were children’s clothing. Also hard to ask the staff for any help as they just kept chatting. Only way to ask was to interrupt. Not even going to try. Not worth your time.
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May 2023 by Kelly Carrier
Don’t shop here! The employees have the worst attitudes. The domain has so many options. I don’t purchase clothes from former high school mean girls that think it is cool to be rude. Plus the clothes aren’t even that great. We went to Free People and had a wonderful experience. Dropped $1k.
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May 2023 by selina soto
Love this store !! Every thing here is super cute,stylish and high quality, definitely my new go to store for anything in the Y2K range?
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March 2023 by O Diaz
So much for store hours posted online. Walked up 20 minutes before store closed 8pm while 3 employees were locking up and heading out for the night. Lol!! Gen Z for the win!
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January 2023 by Brandi J.
Wish I could give zero stars. I ordered a pair of pants (along with several other items)for my daughter and after one cold water wash and no dryer the pants turned from black to brown and super spotted. I reached out to their customer service and received the below response. Super poor quality and they are content with that so we will not be ordering from them again. Hi Brandi, I'm so sorry to hear that! Unfortunately, once an item has been worn, and tags are removed, we can no longer accept this item as a return/exchange, particularly if it has been washed. Once an item is washed, the customer is fully responsible for the product. I have attached a link to our return policy for your reference as well. Please let me know if you have any questions and I do apologize for the troubles. Best,
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September 2022 by Gabrielle G.
i seriously can't get over the fact teens just like me still shop here. I have been dragged into there so many times by my size 0 white friend. I'm not plusized but I have curves that I love (I'm a s-m and size 4-6); it took me forever to love my body but this store made me so insecure with the employees and environment. Don't get me wrong cute clothes, but I can just get this somewhere else online.
