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February 2024 by Kayla Seguin
My son needed to be seen for a sore throat. Called to get cash price for a strep test. I made the mistake of first asking if they accepted Medicaid. They let me know they do not. I was prepared to pay oop cash price but she would not tell me the price. She said I wasn't able to come in and pay oop now that she knows he had Medicaid. That it was a "legal issue". I explained I didn't understand, that if I was willing to pay for the visit why couldnt do that, she said I couldn't because he had Medicaid. I hung up and sobbed, I just need a step test for my son and wanted to know the cost oop. If you'd like to feel marginalized, go here.
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February 2024 by Rachel Danae De Vos
Brave Care was a godsend after my son gashed his head. Amanda and the other staff were great caring for him and handling his wound. Highly recommend!
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February 2024 by Katie Ontiveros
Brave Care was great! Showed up without an appointment and were able to be seen right away. The provider was thoughtful, and very helpful with providing the right treatment for my daughter's illness. Would definitely come back again when in need of an urgent care again.
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February 2024 by Eliza Bhargava
We always have a wonderful experience. The wait is quick, if there is a wait at all, and everyone is extremely friendly, patient, and understanding. Highly recommend!
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February 2024 by Travis Barton
The whole experience was exceptional. Everyone was very friendly and professional. The staff took their time and nothing felt rushed. Amanda Johnson was amazing and we felt that she did a thorough job with the exam and explanation of everything throughout. Hopefully we will not need to go back, but will choose Brave Care if we do need pediatric urgent care again.
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February 2024 by Alyssa Clark
Doctor and nurse on staff were great at addressing our needs, space was clean, and we were happy with the above services provided.Complaint Summary - we had a horrible experience with the front desk staff - questioning if we could afford out of pocket urgent care or the co-pay/deductible and made to feel uncomfortable.Update: Brave Care Did reach out about within 24 hrs to listen and is creating actionable next steps based on our feedback. I will leave this review but did edit based on the above experience. I did move to a 3 due to the patient service from corporate and the medicinal staff customer service been 5/5, compared to the receptionist.
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February 2024 by Ali Weiss
Really, really love this place. They can always see us at a moment's notice. The people at the front desk are always so kind, compassionate, and welcoming, perfect for sad, sick kids. The doctors, nurses, PAs and other medical assistants are fantastic. They are compassionate, friendly, and fast-- every time we have gone in, we have been seen very quickly and feel we have gotten full attention to fix the issue as fully and quickly as possible. Most recently we saw Ms. Khady Diagne, who is wonderful-- shout out to her for remaining perfectly calm while being barfed on, and for making my sick kid feel safe and cared for!
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February 2024 by Sarah Gagliardi
Our nurse/cray tech and doctor were absolutely amazing. Our xray tech was so good with a very anxious child!
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January 2024 by Crystalle Battistoni
Brave Care is such a blessing! I can always count on getting in right away. The staff here is just amazing. From the front desk person, the medical assistants and the doctors - they're all so warm, friendly and knowledgable. We've all but abandoned our primary care doctor for Brave Care. It's so easy!
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January 2024 by Mary Lou Moreno
I have taken my daughter to Brave Care several times and have always had excellent service, appointments are easy to book and always available when needed. The staff is always so kind and caring!
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January 2024 by Kathryn Rockefeller
Everyone was so helpful and caring when my daughter came in with a burn. They walked us through aftercare and provided a referral in case we wanted it. I can't thank Brace Care enough!
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January 2024 by Matthew Kelley
We had to wait almost an hour, but this was our second time with Amanda, and she is wonderful!
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January 2024 by Vanessa Phillips
Very clean, quiet office. Professional and proficient staff. Quick to see our daughter, diagnosed and medications ordered. Will definitely return for an Urgent Care visit in the future if needed. THANK YOU to all at Brave Care!
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December 2023 by Prima Womack
Easy to make an appt. Got us in and out in 20 minutes. Very clean, comfortable and nice facility. Staff was kind and professional.
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December 2023 by Pablo Antón Díaz
Really kind doctor always willing to slowly explain all the implications of the disease my son has each time we go there or the meds she is prescribing. This is what we all want in a doctor: kindness, knowledge, empathy and quick response. 5 stars! Highly recommended! Thank you, Dr. Mehta!
