-
November 2023 by Justas J.
They lure you in promise a car and never have what you ordered. I called them to check before coming and they told me that the car is here. When O cam they said that they don't have it.!!!
-
September 2023 by Sean Bell
Hands down best in town! Efficient and kind- my business will always chose this location for renting any size vehicle
-
August 2023 by Wayne Smith
Always a great experience here. Super fast and friendly service, reliable large selection of vehicles.
-
July 2023 by Clare Duffy
I was having a rough time this morning dealing with insurance fools after a car accident and Joshua met me with such patience, kindness and empathy, im incredibly grateful.
-
June 2023 by Mighty Worship
Josh was great! Did a rental for 3 months and the process went extremely smooth! Josh is the best and Budget is very lucky to have him!
-
June 2023 by Jose Posso
Joshua is hands down the BEST example of excellent customer service.The customer just before me in line complimented his professionalism and sense of urgency.I have to say I completely agree.I’d hire Joshua in a heartbeat.
-
April 2023 by Connor Klep
The employee took my card and all the sudden my bank sent notice that $1000 in unauthorized transactions had been charged while the employee had my card. He then said they couldn’t accept the card and told me to leave. Massive fraud going on here
-
February 2023 by Gae Xavier
Cute Ford Escape with a reasonable weekly rate. Nice agent.
-
December 2022 by EL REY
I rent cars at this Budget Car Center in Oak Hill and Joshua is very efficient at getting customers in and out. He is very organized and always has the right inventory available based on reservations. Cars are in good shape generally. He always goes above and beyond for customers and even reminds me when I've forgotten things in the car. I would highly recommend renting cars from this location.
-
December 2022 by Eric Winchester
Was in need a last minute holiday rental, and Joshua @ the highway 71 location got it handled super quickly. I was pleasantly surprised at the selection of vehicles they had ready to go. I always use Budget, but during this experience I felt like the staff went above and beyond taking care of me and getting on the road quickly!
-
November 2022 by M 2
The customer service that Joshua displayed was ON POINT! 100% would turn my friends and family to this location knowing he works there. Great job! Thank you!
-
October 2022 by Luis from Texas
very easy to rent. Pickup and drop off was easy. I got several reminders of the rental and if I needed any extras.the attending person was very helpful and able to show me two options of the rental.I would recommend this location.
-
September 2022 by Kristen Cayer
The new owner Josh is AMAZING!!! He is so kind and customer centered. I was so nervous to drop off the vehicle due to an awful pick up experience in Denver, but Josh really changed my perspective on this company. I will DEFINITELY be using this location in the future!
-
September 2022 by Yobanchi
Had an expedited confirmed appointment over the weekend out of state and decided to rent from Budget for the trip. Within 30min of finishing the prepaid reservation online I get texted that our "confirmed" appointment canceled on us out of the blue. Customer service was extremely helpful, kind, and understanding. They listened to our circumstances and offered us a one time forgiveness. I have rented from this location before and plan on doing so again in the near future!
-
September 2022 by Sherri Wooden
Josh provided excellent customer service. He was very accommodating when I needed to exchange vehicles. I highly recommend this location for your car rental services.