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April 2024 by Amy J
Scott is friendly and accommodating, really worked with me on a fair price! Van is cleaner than anything I've gotten from other rental van companies.
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February 2024 by Susie Q
The guy at pick-up in Austin was awesome as heck. He treated my mom and elderly uncle with admirable respect. Truck was perfect and less than half the cost of all other truck rental places even with the extra full coverage insurance!! Drop off in El Paso was super easy. I’ve rented from all of them, but this is by far the easiest, most affordable, and great quality!
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September 2023 by Gary Pate
Great service!!
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August 2023 by James Kocurek
I really appreciate Nick working with me on the rental of my truck. Very helpful, responsive and courteous. Absolutely no issues with the truck or the service. Will definitely rent from Nick again when the opportunity arises.
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August 2023 by Jian Zong
I dropped off my truck after the office closed to this location. Nick taken care of my drop off process remotely very quick and smoothly. So I was able rush to the airport to catch my flight on time. Really appreciate Nick’s work and will keep using this location in future.
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August 2023 by Novell
Nick was awesome finding us the truck we needed when we needed it. His customer service was on overload. Much appreciated. Will definitely go with Nick on the future and I Subject you do the same.
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August 2023 by James P.
Booked my truck over a week ago for my move in 2 days. They call me 2 days out and tell me they are cancelling the reservation, and to try Uhaul. On top of that there was no offer to switch trucks as all this was left to me over voicemail, with no options to do anything but go to Uhaul. Awful service and horribly run business.
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July 2023 by Charles Johnson
They didn't have my reserved truck! I reserved a week in advance, flew in from Nashville, Ubered here to get the truck and the guy says they don't have it. Had to book a new truck at Uhaul nearby and wasted $40 on unnecessary Ubers.
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October 2022 by Cathy K
Giving it 2 stars when it should be zero stars. Dominique was working overtime trying to get the truck per my reservation. Cost me double because they required I take their overpriced outrageous insurance when this was not a requirement when I made the reservation. The truck had damage that they didn't disclose. I will be filing a formal complaint with corporate and requesting a refund for the insurance. Will never rent from Budget/Avis again.
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October 2022 by Dennis P
The desk person went above and beyond fulfilling our reservation.
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September 2022 by William Burdick
Picked up a ford transit van. Great customer service from attendant on site.
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June 2022 by Nick Mazur
Calls me 5 minutes before my reservation to let me know all his trucks are broken.
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January 2022 by Lilo Flanary
Firstly I showed up at opening and no one showed ip until 15 minutes after the opening time, secondly no one ever answers the phone. They charged me for an extra day and a late return fee even though I returned the truck on the same day and I have a time stamped photo to prove it. I called to have it corrected and was told it would be, but they couldn’t give me a receipt or anything showing that.Don’t rent from here.
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September 2021 by Alayah’s fun shorts
Great customer service, clean trucks… & positive experience.
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September 2021 by Oscar A Martin Cardenas
Rental was easy and smooth. Made my moving experience a lot less painful!
