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February 2024 by Cyndy S.
I had a unpleasant experience today while hoping to sell some items. Not courteous, self-absorbed staff. The story is a long one, I'll spare you. Needless to say, I will never go back to sell or buy.
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October 2023 by Jacob Perry
Great experience selling our clothes here. They’re particular about what they accept, but that’s why the store has such a well curated selection. Alex was so bright, kind, and helpful. 10/10 recommend
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September 2023 by Gabriella Delgado
The clothing here is genuinely so cute! I found $40 Doc Martens here and the clothes are really stylable. I will say that the plus size selection is limited but there is some! Got a cute pair of XXL cargo pants. There is some XL, a little bit of XXL, and very limited (if not none) of anything bigger than that. Overall, the clothes are cute and I would return!
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September 2023 by Olivia Stone
everytime i’ve come here since the pandemic, the staff have been very cold and unwelcoming, and sometimes just plain rude. they choose to buy clothes from cider and shein and upmark them by like 50% from their original prices. saw them buy a bunch of athleisure ware? from the person in front of me in the sell line, but wouldn’t buy any clothes that were in good condition from good brands but were “out of date”. When browsing, most of the used clothes were pilling or about to rip and were still 15-30+$, the “new” stuff they sell is 20-40+$! just not a fun place to be anymore
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August 2023 by Ariel Howes
Such poor quality. Trying to bring in clothes to thrift actually in good condition is a waste of time because they only seem to buy dingy old clothes
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August 2023 by Lily S.
I had a terrible experience. Brought in a designer dress that retails for $500 along with other items. They gave me $10 for "a dress" but said they forgot the brand of it and that it was probably fast fashion. I agreed based on that information, went home, and realized they had actually paid me $10 for the $500 designer item. Called to ask for it back and they told me they were retailing it for $30 if I wanted to buy it from them but refused to return it to me. They are supposed to offer 50% of the retail price as store credit but offered me way less, apparently (because they were selling it for $30 but only gave me $10). This was a total scam that has cost me hundreds of dollars and it makes me so sad because I used to like shopping here. Please don't sell here. You will regret it.
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July 2023 by Hayden Bach
Lots of good stuff at decent prices. A lot of the used clothes are overpriced in my opinion. But overall quality clothes and all of the staff I interacted with were very friendly and helpful. The street it’s located on has about 6/7 thrift stores. We visited 4 of them and Buffalo exchange was my favorite. Will definitely come back.
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June 2023 by Anthony Castro
I just think that's too much for a used garment.
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May 2023 by Christopher Sanchez
I was hanging with a friend at Arlos, and she asked to drop by because it's one of her favorite shops in town. keeping her company, i wasn't expecting to walk out with anything, and actually came across a cool Armitron. It's a little vintage remake called Giffy. She found a cool dress and myself the watch. Now, back home in San Antonio, I have a little cool random find to remember Austin by.Thanx ;)
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May 2023 by Jonathan Fair
After MA's passing, this store purchased a respectable amount of her wardrobe. Fair and kind:)
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May 2023 by Yesenia Luna
Got almost nothing for my stuff and there was a lady that was rude to my little one, never came back.
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May 2023 by James A.
Austin is lucky to have such a nice Buffalo Exchange. My wife likes to stop by clothing consignment shops when we are traveling, and this Austin location is one of the better Buffalo Exchanges we have been to. It is very large inside, providing shoppers elbow room to go through the various items at their leisure.It is also well organized, with racks dedicated to both men's and women's clothing. Old, worn T-shirts were big here, but one can find designer brands for decent prices. They seemed well-staffed (checkout, trade-ins, and dressing rooms had dedicated people). Found a nice Vince men's sweater.There are also plenty of comfortable chairs and benches for companions to wait. It was comfortable inside and wasn't musty at all. And there is a good amount of close parking in the lot as well.
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April 2023 by Morganna S.
I'm sorry but this company does not take care of its stores or employees. Always gross and management is unfriendly.
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February 2023 by Jordan L
I come to buffalo exchange in every city i visit that has one this one is pretty cool but they need to space out the racks i damn near cut my arm walking through
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February 2023 by Vincent A.
This place is pretty awesome, it's normally a hotspot for my anxiety just because there's always a s*** ton of people in there but there's usually some pretty good finds!!! The staff are pretty helpful if need be but I'd really like to hear a welcome in or a walk in greeting from time to time m, or even a goodbye, the customer service is lacking a little but I try to imagine that's just from how busy they always seem to be, overall it's a great shop
