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August 2025 by Jennifer DeCamara-Streeter
Great customer service and work was done and delivered ahead of schedule
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August 2025 by Hector L
AAA certified means I didn’t need to shop around. We just got the estimate and went with it. (Dented rear bumper)
Erica and James at the front end helped us feel welcome from the moment we stepped in.
Service manager. Michael carefully explained the issues, that we may have damage underneath the dented bumper.
Final results are outstanding!
Michael even added clearcoat to the top window bars.
Lexi looks great!
Prices are typical for the industry
The main thing is customer service and customer care which cannot be beat.
We will be back, hopefully not too soon, for our next bumper dent.
Hector and Darlene
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August 2025 by bee
Every team member had a smile and was so helpful! At the front desk James was taking care of SO many people and getting everyone connected with their advisor! I definitely recommend coming to this location for all your repair needs!
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August 2025 by Lee _ (N/a)
Erica was so nice over the phone!! Bring your business to this location
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August 2025 by Rafael Chacon
Great communication and customer service during the entire process. My car was ready before the discussed time. My car looked great after the repair. Big thanks to everyone involved in the repair of my car.
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August 2025 by paul snow
Good customer service, knowledgeable, professional.
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August 2025 by Marsha Brown
Just an overall great experience. Zack my service manager was very clear, concise and transparent. Caliber did an amazing job. My “Bella” is back and beautiful.
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August 2025 by Daniel Jackson
Excellent body shop. Worked directly with the insurance company and provided a flawless repair. Thanks, Jason!
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August 2025 by John Rutherford
Had some body boo-boos to take of. Jake and Caliber were up to their usual greatness. Always Caliber! Thanks guys!
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July 2025 by Eduard Barylko
Excellent experience! The staff was friendly and kept me updated every step of the way. My car looks brand new—the paint match and bodywork were flawless. Couldn't be happier with the results!
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July 2025 by Derrick Heard
I love Caliber Collision. They truly know how to make people at ease. There was a lengthy battle between the other vehicles insurance company; but Caliber remained professional and took care of me. Brandon Goodman is the best Service Advisor I've ever dealt with. God forbid I have another accident, but if I do. I'm going to Caliber and requesting my man Brandon!!
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August 2024 by Doretta Giammaria
Repair job well done!
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August 2024 by Kevin Thomas
Very Fast & Great Work….
Thank you Caliber Collision, For Doing Such A Great Job On My Car…….
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August 2024 by S C
Caliber Collision at N HWY 620 just south of Lakeline Mall did a great job with my car. Love their app and texts that keep you constantly updated on the work. Brandon and the team there were super to work with. Great customer service too at the front desk. This is the same experience I had a couple years ago with the Lakeway location too. Caliber Collision has top notch service across the board.
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August 2024 by Amanda Bowman
I’ve had to have cars repaired at least 4 times from accident over the last 15 years. (Austin traffic is awful.) Caliber has always gone above and beyond to fix my cars. Other body shops I’ve used have been terrible.