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February 2025 by Daniela Wiel
Not 24/7 and was not able to deposit what I needed.
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March 2024 by Dirk Singer
More than a bank and ATM, there's a coffee shop and free co-working space inside. Possibly because I'm not from the US, but I found the staff didn't give me the hard sell for their banking services.
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February 2024 by Suzanne Litz
Capital one has lost all customer service. The two banks in South austin closed. I just drove downtown to use ATM and there isn't a drive threw or free parking! What a horrible decision to benefit corporate and not customers
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February 2024 by Micheal
ATM took a lot of our money had an error and it took forever for them to figure it out and they would not give our money back…
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January 2024 by Star Mcneely
Leaving a review for Capital One customer service. What has happened to you??I submitted a loan check via mobile app for Christmas. It was deposited successfully as I received the email to tear up the check. Presents bought, everything fine. A week later, my check reversed. Car payment and other bills bounced. I called customer service and spoke to Michael. He was very nice and professional. However, he stated one number is missing from the check? Was on 3 way with loan company, but couldn't be resolved that day so was told to call back next day. Called back the next day and spoke to Shelay (sp?). She was polite at first but then became very rude when we asked for status of situation and hung up on me in the middle of a sentence. I was not rude or anything to her. I called back and reached her again. I asked to speak to her supervisor. She put me on hold for 25 minutes, then said no supervisor available and would I take a call back. No one ever called back.
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December 2023 by Aviskar KC
I deposit $2020 cash and its shows internal error and i didn't get money in my account and ATM Either didn't gave back.I called coustumer service and they hang up on me.
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December 2023 by Fabian Benavidez
No hours listed
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April 2023 by Rain Rivas
First time to use cash back ? prion, HATED THAT I HAVE $ YET I COULDN'T ACCESS IT AT ALL!!! HATE THAT I OWN A CARD, I PAY IT OFF FAITHFULLY EVERY FREAKING MONTH! YET I CAN'T ACCESS CASH!!! HATE THAT I EVER GOT INVOLVED WITH THIS BANK!!
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April 2023 by Gabriel Odum
Not accessible when the building is closed. Was hoping to find at least one ATM located outside, but there wasn't one. A bit lame and misleading from Google maps.
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September 2022 by Mahesh Prabhu
Useless bank. Closing all their ATMs. Only ones available are the ones inside Target.
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May 2022 by The Klutch
Jeremy, Jason, Orlando my goodness you sure do know how to make people feel special. Even the baristas who customized my coffee. This always makes me happy to be a capital one member!
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May 2022 by Andrews Brown
Been with Capitol One for a while and they have always been respectful, helpful, and keeping me updated with anything money wise and my credit.
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April 2022 by joe nich
I don't call Capital One a bank. It's more like an atm service center. There is no way to deposit change, so businesses are just out of luck. Also, if you have a large amount of bills to deposit, you'll be at the atm awhile. But what the heck, your time isn't worth anything anyhow. Next thing you know they'll be turning away cash and requiring you to use your card for everything. No tellers means no customer service at the point of service. which says "we don't want you, just give us your money". I'm looking for a new bank and recommend you do as well.
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March 2022 by Jongsuk Thomas Nam
Great Peet's coffee, decent selection of breakfast bites. Strong wifi signal, quiet atmosphere and, of course, banking!
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May 2019 by J Patricia Marschall
Just an all around great place !
