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February 2024 by Gustavo Dominguez
Myself and my whole family are canceling all our business with capital one ! Credit cards loans all of it !! The attendant , clerk Fernando was rude ! Did not allow us to use one of the designated offices spaces , even tho it was not being utilized . We understand that certain spaces are not accessible but the way in which we got “kicked out “ was atrocious ! Capital one needs better employees or not to be putting their name on cafes like This one . What a shame and disgrace of a cafe .
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December 2023 by Platypus 10
They sold me a bag of beans roasted in august. 4 month stale coffee beans….if I wanted stale coffee I would have gone to a grocery store.
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November 2023 by Bradley Goode
So glad i bank with Capital one food and money needs in one spot.
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October 2023 by Stina Mead
Marlene and Theresa at the are the #1 reason I drag myself into the office every week. I've never had such good service at any other coffee shop, ever. The coffee is also really solid since the shop switched to Verve. The Capital One customer and bring your own coffee mug discounts are pretty sweet too. Forever a loyal fan.
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October 2023 by Evgeny Z
ATM ate my 2$k. Did not give a receipt too. On-site bank representative cannot assist with even getting an official statement or receipt with time that atm ate my money. only templated response to call claims dept. which says there are 10 days to “potentially” receive credit “while claim is processed”. Final decision is made “after” 45 days. This is wild, never using capital one again and will be cancelling capital one debit card right after this is resolved. Coffee here is fine.
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October 2023 by Colin
My favorite cafe to come to! You get 50% off drinks when paying with a Capital One debit card or credit card.Plenty of free parking in parking garage next door. There are three ATMs here that also accept cash deposits.Two small nook type meeting rooms anyone can use. Also two big meeting rooms that I think are by reservation. Plenty of seats and tables. Strong WiFi and clean bathrooms!
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September 2023 by Liam Lin
It's an amazing cafe dont have any complaints for their staff. However, beware of their ATMS. I went in to deposit money into my account but the ATM just shut off on me, taking my money, not crediting my account and just spit my debit card out. I was surprised that at the capital one cafe, with lots of ATMS, that they don't have somebody on call or standby to deal with these issues. The staff was amazing though, calling the capital one hotline and working to get the issue taking care of . But thats another thing, why don't the representative at the Cafe have access to the system to be able to help customers out? Seems like they should streamline the SOP to make it more efficient.
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August 2023 by Rishi P.
Plenty of seats and quiet area to get work done. They have a cafe with some snacks. Best part is 50% off if I used capital one card. I will be getting one soon.Solid wifi speed and plenty of seating to get work done.I'll be back soon
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August 2023 by Jay M.
Great service and staff. Even better if you have a Capital One Card. Half off your purchases.
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July 2023 by Stephanie P.
I love the Capital One Cafe. People laugh skeptically when I tell them but that's fine with me, it means fewer people will know about the best coffee shop at the Domain for working. If you're a Capital One card holder it's a no-brainer, the Peets discount is impossible to beat.
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July 2023 by zac delatte
I will be coming back to this location next time I visit Austin. Everything about this place was amazing. The inside feels very clean and quiet. The service was fantastic! Crystal from capital one single handedly kept me as a capital one customer today. I was having some aggravating issues with my account and she went out of her way to help me with all my issues in a timely manner. If it wasn’t for her, I would’ve still been having these issue and unable to pay my rent so thank you once again!
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June 2023 by Arlina R.
Decided to hit up Capital One Cafe before heading back to Houston because I have a capital one card and we get half off here The barista was very patient and kind to my fiance and even suggested a horchata latte for him. I paid less then 10 dollars for our drinks and food which is obviously cheaper then most coffee shops. You don't have to be a capital one member to use this place. It was pretty busy with people working when I came in and you can even use the office space and meeting rooms for free. If your at the domain and need a place to work, skip starbucks and come over here
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May 2023 by Lindsey S
We love capital one. We come here all the time. Crystal helped us out today and we really appreciate her! Great coffee too.
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May 2023 by Amal Bouabdelli
This review is about the service at this location. It is not about the efficiency of Capital one's services as a bank. I went there to try to solve an issue with my deposit not fully refunded but they don't have the necessary control at this Branch to solve that kind of issue, that's the reason of the missing star, However, their associate "Fernando" made a call to have the case resolved. He was very nice, helpful, professional and informative.
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April 2023 by Catherine Calia
I was warmly greeted by Yulisa today. She was lovely to work with and eagerly assisted me with a banking question that I had. She was an absolute pleasure to interact with. The coffee was also great. Plus getting 50% off with my Capital One credit card is definitely a HUGE perk. Thanks for making me feel like royalty, Yulisa and team.
