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December 2023 by Anita Wyn
BUYER BEWARE!!! These scammers sold me a lawnmower that never worked! The second I arrived to the house to use it, it never started. They would not refund or negotiate a compromise! You’re better off buying new. Don’t buy from here!!!
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August 2023 by Susan Rivas
This location accepts stolen merchandise. I've called multiple times to let the store manager Jerry know. Yet he still allows Ricky Wise to pawn things that they know are stolen. Very bad for business
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January 2023 by Nicholas martinez
I called ahead of time and spoke with Jacob to ask specific questions to obtain a quote on a laptop so I didn't waste my time. I've never pawned anything before either. After answering my questions and recieving my quote I hung up and decided to pawn said laptop. When I arrive the first question Jacob ask is if I have my receipt. I do not. He and the other employee inform after the fact that they can't accept any electronics without the original receipt or the state of Texas imposes a $500 fine. That information would've been helpful when I made my phone call.Update- I went to the cash america down the street off N. Lamar next to HEB (9616 N Lamar). I called before hand and asked if they require a receipt. They told me if the laptop looks brand new they would. Seeing as how the first location didn't even look at the laptop I figured I would try. I'm glad I did. They loaned me the requested amount with no issues.
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August 2022 by Nick martinez
I called ahead of time and spoke with Jacob to ask specific questions to obtain a quote on a laptop so I didn't waste my time. I've never pawned anything before either. After answering my questions and recieving my quote I hung up and decided to pawn said laptop. When I arrive the first question Jacob ask is if I have my receipt. I do not. He and the other employee inform after the fact that they can't accept any electronics without the original receipt or the state of Texas imposes a $500 fine. That information would've been helpful when I made my phone call.Update- I went to the cash america down the street off N. Lamar next to HEB (9616 N Lamar). I called before hand and asked if they require a receipt. They told me if the laptop looks brand new they would. Seeing as how the first location didn't even look at the laptop I figured I would try. I'm glad I did. They loaned me the requested amount with no issues.
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June 2022 by Henry James
Always professional . Will give you a fare price for your merchandise. Their sales floor is always neet and the items are reasonably priced. They have become my go-pawn shop.
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May 2022 by Jessreen P.
SO DISAPPOINTED AND MAD!!! I am not the type of person who puts a BAD reviews. But i feel like i have to spread the word about my experience.....So, today my husband and I went to Cash America Pawn in 7544 N Lamar and got to buy a gold pendant. This lady who's helping me with my purchase offer me to clean "My personal jewelry which is my engagement ring" after we paid for the pendant that we bought and of course I said yes coz who wouldn't want a free jewelry cleaning and she's so nice to me. Before I hand it to her, and I checked all the diamonds in it and my engagement ring was perfectly fine. After a little while, she got back with my ring, she did a great job cleaning it but when I was checking on it, I noticed that one diamond on my wedding ring is missing and I told her about it. I find it so weird coz my husband just bought that ring in March 2022 and sign of wear and tear so I am sure that all the diamonds are intact. And I start to realize that she told me when I was checking the pendant that I bought and she said "Oh I love your ring, can I see it?" And I showed it to her up-close. Anyways, she went to the back of the office to check if it was there and told me it's not there. And I told her that I am not leaving until she finds it and this other lady named Kitty help to look for it, went to the back of the office and she found it... Took my ring to the jewelry repair shop and they told me it has a sign of forced picking of the diamond on the band where the diamond sets. Thanks to Kitty who found the loose diamond.
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May 2022 by Michael Knight
Kitty was great helping me in the store, and very kind!!! She not only helped me l, she helped me with a return with grace! She really is a gem! You should come see her at the shop! Ask her about Jewelry!!!
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May 2022 by Rich King
Great experience at this location. Kitty was super helpful and knowledgeable. Come see them when you need something.
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January 2022 by Dan Garza
Just had to write about my Wonderful Welcoming Experience!!! Thanks to Erika and Steff for answering all of my questions!!! Definitely going back because of the large inventory they have, really outstands other pawn shops when it comes to purchasing options and pricing
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November 2021 by Gabriela Bolanos
Steffie and Miguel are awesome! They go above and beyond to take care of you. Ask for them when you go to the store. I got a really good deal on an iPad Pro. Thank you!
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October 2021 by Silas Carter
Visited this Cash America to buy a shotgun and the Assistant Manager Steffie was super helpful and professional, and gave me some of the best customer service I have had in a while. The store manager Miguel was super friendly and was extremely knowledgeable about firearms. Excellent selection here at this location. Will be coming back.
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October 2021 by Abel Flores
Highly recommend for anyone looking for firearms or deals on everyday goods. Sold many items to them very fair. Go in and ask for Miguel great manager to work with.
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October 2021 by Arthur Lane
Great experience with this store they help me out every time I need some cash. I highly recommend you coming and visiting Miguel Steffie and Melyna great team will give you the most they can for loan or sell.
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October 2021 by Jay Tha Bachleor SGLLOG
I like this pawn shop they are very open to taking whatever you may have and giving and ok price for your items very fair Melyha was very helpful i almost left my id and she came out the store and brought it to me when i was just about to leave I’ll always go to them to pawn anything.
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October 2021 by Brandon Fanuel
Great place to top by has helped me in Many jams. Come visit Steffie ands Miguel for great service on firearms ands jewelry