-
January 2024 by Carmelita Edwards
Ben and Wendy were absolutely fantastic and very knowledgeable about their merchandise. I told all my friends to visit them. I love this place.
-
November 2023 by Cat Rod
Best place in town to get the $$ you need! Always surprised at the amount they offer! Wish I would have gotten the name of the gentleman & young lady that helped me to post here but none the less they were very informative and just Awesome from start to finish! ~Cat
-
November 2023 by Alicia Alonzo
Jacob at cash pawn on Riverside Drive is the man. He’s very understanding and his customer service skills are phenomenal. He has the most amazing customer service skills I’ve ever encountered. I definitely recommend going to cash pawn and ask for Jacob. He’ll get you right
-
November 2023 by Patricia Pesina
This place is awful place to do business and will take your money and then put your merchandise on the floor without contacting you smh never again my son's computer and mouse. And be4 you come for me we were paying every month to extend so no reason why we lose our items
-
November 2023 by Michael Lang
I am a very happy customer! We’ll be back again soon!
-
September 2023 by Ada E. Medrano
Super friendly and a well maintained shop.
-
August 2023 by David Robledo
My experience here was very good, staff was great to talk to !!also the manager Ben was very helpful in my lay way purchase .he helped me out so much and could not ask for better customer service .Thank you guys
-
August 2023 by Christopher “SIREMRO” Barefield
Everyone at this location is so very unprofessional… They always trying to lowball you, and they treat everyone like their drug heads are attics
-
July 2023 by Andrea S.
I purchased a Greenworks Trimmer with battery and charger on Saturday, July 1st. I got home and couldn't use it because the part that holds the string and the cap for that piece were missing. So I called them within hours of purchasing it but they were about to close so the same guy who helped me said to bring it back tomorrow which I did. The same guy who sold it to me remembered me and that I was given a 6-month money back guarantee. He didn't know how to put this into the register so he got assistance from some rude AF dark-haired mexican chick. She pretended to look and type into the register then told the guy I could only get a store credit or "pick something out" of the same price. Ohhhhhhh no, no, no, ma'am. I told her I needed a weed wacker, y'all sold me one with parts missing, I don't want anything else, I JUST bought this yesterday, I need my money back. She was kind of talking to the guy and to herself but loud enough for me to hear that she couldn't "push it through", I could try taking it back at another location. I just slowly shook my head no. I told her y'all better do something. Y'all sold me a trimmer NO ONE can use because of missing parts. She said I could "go to home depot or anywhere and get the part." Girl. Really. It just so happens that I looked up buying the part when I first took it home. It turns out no one sells a comparable part and it has been sold out on the manufacturer's website for over a year. I told her again that they need to do something then she said "I'm trying to help you and your getting aggressive with me and I don't have to help you." I honestly think she was trying to trigger me to get belligerent so she could justify making me leave without my money. But no, I was calm and cool as a cucumber. She said "I'm just trying to explain to you!" At no time did she explain anything! She talked to the guy the whole time, explaining to him various ways to put things into the computer, how "this" sale is entered and how "that" sale is entered, stalling and making me wait. Then she was texting frantically on her phone. The guy complimented my earrings. The girl played around with the register some more, talking to the guy and saying how they "can't put it in like this" and "they can't put it in like that, " Just a bunch of ridiculousness.I went in there specifically to get a weed trimmer. Period. Then when I take it back they try to keep my money and tell me to "pick something out" GTFOOH. They really, really tried to swindle me. Then the guy told me that the "regional manager" had to push it through and that's the only way there were able to do it. Blah, blah, blah. The should have talked to the regional manager from the beginning because they know they were wrong on so many levels.Despite that girl's efforts to keep my money, I finally got my refund.Please do not shot here. They talk all butterflies and roses to get your money, with promises of warranties and guarantees, when they know they have absolutely no intention of honoring it.If you need ANYTHING, buy it new from somewhere you know, at least you can take it back. That's what I plan to do. Never again will I purchase second (and third) hand.
-
July 2023 by Andrea J
I purchased a Greenworks Trimmer with battery and charger. Got home and couldn't use it because the part that holds the string AND the cap for that piece were missing. I called back as soon as I got home. The same guy who helped me said to bring it back tomorrow which I did. The same guy who sold it to me remembered me and that I was given a 6-month money back guarantee. He didn't know how to put this into the register so he got assistance from some rude AF dark-haired mexican chick. She pretended to look and type into the register then told the guy I could only get a store credit or \
-
June 2023 by Brenden Siferd
I had a great experience here. Staff is really easy to deal with! I worked with Christine, Chris and (Pete-o?). I was in and out really quickly, and they gave me a better deal by far then I would have received at the other pawnshop that I tried. Great place.
-
June 2023 by Jeff Stautner
Avoid if you can. They’re friendly enough but very understaffed and incompetent. Unfortunately, my two experiences as a customer at this pawn shop have been very negative. The first time I went I was looking to sell a few items. I told the lady helping me 30 minutes ahead of time that I had a nearby appointment in a half hour and needed about five minutes to get there. About ten minutes before my appointment I reminded her I needed to get going sorta soon. She responded, “if you have a deadline, you can have someone else help you.” She went to the back room and grabbed another employee, filling her in on what we had discussed selling. The next employee that helped me, a seemingly more experience lady, quickly got me an offer on one of my items. She offered $5 for my blue tiger elite camo headset which I still had all of the original packaging, pamphlets and chargers for. I said no way and that the offer was way too low. She must have been confused as to what I was selling, because she the said, “I’m seeing online that they sell new for $35.” Yeah… no ?. A quick google search and you’ll see they’re in the $140 range. My second experience I bought a laptop. It’s a decent laptop and I fully checked it out before purchasing. Unfortunately, I got almost completely set up on the laptop, changed the pin, downloaded all my programs and software, but then realized I couldn’t change the Cash Pawn Microsoft Admin account without the Admin password, which is NOT the pin. So over the next several days they said they would get back to me, avoided my calls or placed me on extremely long holds so that I would eventually hang up. At this point I’ll probably do a fresh install of Windows and never return to Cash Pawn again. I feel deeply saddened that there are probably people that live nearby, struggling to make ends meet, and when they need to use this pawn shop as a resource they are likely taken advantage of and prayed upon.
-
January 2023 by Molly Sharit
Very helpful & attentive staff!! I had such a pleasant experience selling a couple of old rings I had. Could not recommend this location more!
-
November 2022 by Ryan Payne
This is the best place for great deals the crew was very friendly and very helpful will definitely be going back
-
November 2022 by AnaCecilia Gutierrez
Tiara and Daniel Awsome People work out deals with you!