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February 2024 by Brandon Bourque
The Receptionist was friendly, but not helpful. The room has a lot of potential, but has been obviously neglected over the years.. The hot water was out..(Was told it’d be fixed any minute, but waited hours and it never was)Also I didn’t realize from the pictures, or the listed amenities (Which was quite deceptive by the way ) That the shower was completely exposed into the main room.. No big deal, but with no hot water it wasn’t pleasant at all… The remote was also missing from our room.. I informed the front desk and they told me they didn’t have any other remotes.. WiFi was also listed as available, but unfortunately didn’t reach our room.. I told the front Desk just and she just offered to nudge their router a bit closer.. (Didn’t work) The A/C was also not the greatest our room stayed relatively warm throughout the night…I don’t believe I’ll be coming back.
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February 2024 by Angie Dempsey
Just visited a
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February 2024 by Sabrina Medlock
To many drug addicts running around freely and management is cool with
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January 2024 by Tracy Parker
Good location.Hotel is not that fancy but room 201 is nice and comfy for me with the affordable price and this room has great views! And another thing is this hotel has a “massage studio” the therapy room is cozy,I had a 1-hour massage today it’s was amazingly relaxing!Nearby activities: It’s always fun at here in Austin..with the weekend Event.
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December 2023 by Michellé K. Evins
I dropped someone off at this hotel December19, 2023 and was assaulted by the front desk lady named Gaby. She pushed me off the steps out the back of the hotel. She was throwing this person's food out and acting like a bouncer. I contacted the hotel owner and have had no response from him. This place has 11 rooms with bed bugs.Rooms: 11 rooms have bed bugs in this hotel.
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December 2023 by Anastasia Marie
I recently stayed here with my family for the 2023 Formula 1, and had a great experience. The hotel was close to downtown which gave us access to different places to visit and events to attend. Our view was amazing especially at night I loved sitting on the balcony and being able to see all the lights. The bathroom was the best part!! I loved the vanity style mirror, it was perfect for when I was getting ready for the day. The front desk lady was also very nice and helpful when we were checking in, and even gave us some local tips on the Austin area. The best part of my stay overall was knowing I was staying where the Red Bull Technicians who were working at the Formula 1 were staying, and getting the chance to meet them!!!
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December 2023 by Alexander Holder
Kind staff and hosts. Chinese style rooms and architecture. Bathrooms are absolutely the coolest in the city with Asian style bath/shower combo. Prices are fantastic and the access to 35 makes it a perfect getaway for a local date night. It's an older hotel with some smoking rooms but it has enough character to make up for it.
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December 2023 by Chris
Austin's Chelsea Hotel. Great people watching opportunities. Don't worry, it's as safe as merging onto the highway. One day I won't be able to afford this place anymore, which is good for them, but where will all the merry makers go? Nice folks staffing the place, so don't be afraid to say hi.
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November 2023 by Mary M
Perfect location! Enjoyed staying here, a home away from home.staff was great housekeeper continued to check on us
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November 2023 by Ybarra mama
Perfect location right by airport and just a few min away from downtown. Perfect place to stay when visiting Austin for an event. Staff was awesome, and quick to accommodate.Rooms: Huge tubs and showers comfortable beds
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November 2023 by lust add
Attended a game and stayed here since was so close to downtown. We had a smooth check in with nice room. Highly recommend! Living up to the “Keep Austin weird “ vibe for sure. I almost forgot to mention that the jacuzzi rooms are the best! Have jacuzzis right in the middle of the room! Very Great value. Don’t forget your bath bombs!Rooms: Jacuzzi rooms are the best!!
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November 2023 by Fuck Nikkas
PERFECT LOCATION for any Austin event for there are so many to choose from. As we are finding out all hotels were booked we stumbled across Casulo and whaddayaknow they had one last room! It had one of the most comfortable and biggest bathtubs I’ve seen. It was attached to a separated shower space. Intimate and Amazing layout included a large window that separated the bath/shower area and the sleeping area. I highly recommend for all occasions!Rooms: Perfect size with lovely layoutNearby activities: Just few miles away from downtown and conveniently located by airport.Safety: 24/7 surveillance
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November 2023 by M M.
All the front desk staff and housekeeper made me feel at home. I will definetley be staying again when I am in Austin again
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November 2023 by Prada Banks
Some rooms smell clean when you walk in, casulo does not. Hallways are a dirty vibe as well. The shower & bathtub was nice but that’s about it. Catfish
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November 2023 by Allie B.
We had a reservation, but when we got here it took us 30 minutes to get checked in because they weren't sure if there was a room available for us. We were stuck in a room that other people had switched out of and we soon figured out why they had. When we finally got checked in, the room smelled like cigarettes. The sheets had small blood stains on them, there were no wash cloths, only two towels, the wifi is poor, and the floor was sticky. When we woke up and needed to shower, the water didn't work. There's a window unit that lets all the traffic noises flood in at all hours. Additionally, we prepaid but they charged us double on the deposit, along with a $450 mystery charge, which the owner eventually figure out was a mistake. The ladies at the front desk did this accidentally. The owner was very kind and helpful but all other employees were confused. The system is almost entirely paper based, so things move slowly. We really admired the help from the owner, but this place needs some serious TLC. The pool looks nice though! It might be better to stay at The Best Western or La Quinta. Some pros-* cheaper than competitors * full sized mini fridge * decent location in relation to down town
