Central Security is a locally owned security system company based in Austin, Texas, serving thousands of families and businesses across the state. The company is known for providing tailored security solutions for homes, businesses, and large facilities, ensuring peace of mind for its clients. They specialize in designing, installing, and servicing residential and commercial fire alarm systems, along with UL-listed Central Station Monitoring. Additionally, Central Security offers cloud video and access control systems, catering to diverse security needs. Customers highlight the company's professionalism, knowledge, and personalized service. The staff, especially a key team member, is praised for being responsive, reliable, and easy to communicate with. Many reviews mention prompt responses to questions or technical issues, often resolving problems quickly and efficiently. Equipment provided by Central Security comes with a lifetime guarantee, and the company offers flexible options without long-term agreements. Clients appreciate the pragmatic advice given during system setup, avoiding unnecessary sensors and overspending. The company's commitment to long-term system functionality and customer satisfaction stands out. Clients describe the service as trustworthy, personable, and highly dependable. The reasonable monthly fees and the ability to incorporate equipment from other providers further add to the appeal. Overall, Central Security is recognized as a top choice in Texas for those seeking effective, professional, and friendly security services for their homes and businesses.
Jay and the team are great always very responsive and the helpful if you need anything and having forgotten a number of times to disable the alarm the monitoring works perfectly and you hear from them immediately. Would highly recommend if you’re in the Austin area to use them
December 2023
Jay is amazing. He’s there for me any time I call. Getting top-notch customer service like he provides is a rare thing these days! Thank you Jay!
July 2023
Jay installed cameras and system on my new home in ATX. He is amazing! Personalized service and support whenever I need him. One of the cameras didnt work right after a couple weeks and he came back and fixed immediately. He lets me text/call him with support questions all the time. highly recommend
