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January 2024 by Tykyana Cornelius
I Love this place! This is my second time getting a car from them. All of their cars are in great shape! I wouldn’t get a vehicle from any other place . The establishment is wonderful. Ask for Symphoni! She works fast and accommodates to your needs . 10/10!
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January 2024 by Paul-Anthony M.
Mr. Marcus Burke was very professional and gave us an exceptional car buying experience.Very informative and catered to my exact needs and provided me with the vehicle that I asked for.I will highly recommend Chacon Autos to anyone I hear that is looking to get a new vehicleThank you Marcus!
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January 2024 by Damian Jackson
First time trying Chacon and had the opportunity to work with Marcus (sales) and Keyosha (finance). Ask for Marcus hands down. The experience was nonetheless quick, efficient, above and beyond your typical service at a dealership. Both were eager to assist, very knowledgeable, and quick on their feet. Good to see great service here as I’m new in Austin. Also, this is not your typical dealership, they will work extremely hard to get you approved and into a vehicle with low mileage and reasonably priced. Beyond pleased with Marcus and Keyosha.
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December 2023 by Christina Bernal
Thanks Marcus and the Chacon family in Austin and in San Antonio for helping me regain my independence! I had leased a car last year from Chacon Autos but sadly I totaled my car this September. Marcus was so helpful and made my decision to get a replacement car so easy! Having the full coverage plus gap insurance is definitely a must for situations like mine! Don’t pass up on Chacon Autos they are in house financing and give amazing customer service!
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December 2023 by Angelia Dawson
The whole team was friendly but Symphoni was amazing! She helped get me into a car with no hassle at all. She was super friendly and patient as well. Will definitely be returning when I’m ready for a new car and sending everyone I know to her. Thanks so much❤️
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November 2023 by Collin I. Thomas
Marcus was amazing! He will go out of his own way to put you into the car you need. Do yourself a favor and call him up. I can't stress this enough. He's one of the most patient people in this business you will ever meet. Thank you Marcus ??
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November 2023 by Lyttle Jay
I came looking for a new car and symphoni was awesome she put me in fresh whip and i was happy with my over all experience!! They took care of me I highly recommend!
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October 2023 by Sham M
The service was the fastest ever. Marcus was polite and diligent. I loved that he listened to my likes and dislikes and didn’t hassle me on anything.. The process was definitely worth it and will be referring everyone to Marcus.. Thank you for your swift hospitality and letting me be in control of my purchase.
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October 2023 by Jacques Gaspard
Easy, easy purchase. Marc did most of the "leg" work over the phone while I was at work as well as stayed open late to accommodate my work schedule. They have quality vehicles here and have amazing abilities to get someone approved quickly. I'm very pleased with my purchase. Thank you Marc and Chacon Autos.
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October 2023 by Mel Ambriz
Shout out to Tom internet sales for all his patience and hard work. He worked well with me and always kept communicating with me every step of the way. He made the process very simple and online. He was able to assure help me stay within a budget for a vehicle. It may have taken longer but the wait was worth it. Once again thank you TOM for all your hard work. Definitely 10 star rating!!!!
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September 2023 by anjeanette walker-powell
Marcus, went above and beyond! He was very informative, honest, and a pleasure to work with. Learned a few things and feel like I made the right decision! Jeffrey was funny and fast!
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September 2023 by Melanie Perez
Shout out to Tom internet sales for all his patience and hard work. He worked well with me and always kept communicating with me every step of the way. He made the process very simple and online. He was able to assure help me stay within a budget for a vehicle. It may have taken longer but the wait was worth it. Once again thank you TOM for all your hard work. Definitely 10 star rating!!!!
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September 2023 by Emily Bidot
Marcus and the gang here at chacon autos on research blvd are amazing! Due to personal reasons on my end, he’s been very patiently working with me on and off since December of last year. I’ve had some ups and downs and he’s been very patient and upbeat the entire time. He helped me on time by answering all my questions, and really going above and beyond to help me find the best car for me and my family and my fresh start in my life after divorce! The rest of the folks here are really helpful and nice as well! I’ll be sending over anyone I know that is looking for a quality used car! These guys know their stuff!!
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August 2023 by Aquarius White
Today is the best day ever!!!!Sales representative Marcus was so helpful. He went above and beyond on making sure that I was satisfied with my purchase. Being a single lady coming into a place like this is very nerve-racking but all my worries went out the door when I first walked through the doors, he kept informing me with the process how it works and kept me in the loop of things. I’ve been going to many dealerships for the last two weeks and I swear this is the best place to be especially purchasing a vehicle that was nowhere in your budget and he made it work. All the staff here was so welcoming and kind. They will let you know everything that you need to know and more. Over the years this has been the most easiest, reliable, comfortable experience trying to purchase a car. Highly recommended.
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August 2023 by A'kia Bogen
I’m only giving them 1 star because I was able to get a car that works. However, I recommend you save your money, work on your credit and go to a real dealership. They don’t care about anything but selling a car. Your interest rates are high and the car payments are even higher. If you are going through financially issues, they don’t care, you have to pay them what they want. Also, one of their customer services representatives told me I’m not doing enough and I need to pay more. If you call and ask for help they catch an attitude. So if you don’t want an 800 plus car note on top of your insurance just go somewhere else. You’ll save yourself money and time.
