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November 2023 by Renee S.
I had been telling myself I needed to stop at some of these non-chain type of stores as Austin is filled with them and I constantly pass by them. I went on a weekday after an appointment and knew I would probably be the only patron (and I love that). The location is rather random near the large Strait Music sign/store you see as you are getting off the highway. The woman who helped me was named Yvonne (or Yvette - sorry ) and she was awesome. There is nothing that peeves my soul more than the second I step into a store, a store rep is following a few steps behind me, asking me several questions. I'm the kind of person who needs to see what all the store has to offer, if any of it interests me, I then visualize it in the space I'm considering, etc. Constantly having someone behind me or waiting on me, puts this anxiety inducing pressure on me that my body seems to be allergic to lmao I will literally stop what I'm doing and end up leaving a store when I get to this overwhelmed point. I'm so very glad this did not happen here. I was greeted, said I was just perusing, and would let them know if I had any questions. I was shocked that the employees working that day respected this and actually let me walk around in peace. Even if I was taking a couple pictures and probably looking confused as I stood there visualizing where I might use this or that, etc. I ended up buying a couple of these very cute small outdoor plastic cups for a BBQ I was going to later that day and this awesome light-up outdoor Bluetooth speaker lantern. The only thing I would say is the outdoor lantern that I purchased would have sounded a lot better had I purchased two of them. They are truly intended for outdoor hanging around a larger space I would say as you can pair multiple speakers together. I went towards the end of the Summer so they were having some pretty decent sales going on with items discounted 30 - 70% off as Halloween and holiday decor was about to make its way in. Definitely recommend at least stopping past and looking at all they have to offer!
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October 2023 by Adele Moran
Five big stars for Barbara! She rearranged the furniture in store so we could see how things would look. Awesome service!
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September 2023 by Lucas Wilson
One of the better experiences we have had in retail. Barbara was low pressure huge help. From the minute we walked in she was inviting, very different than the pressure you feel at most retail furniture stores.
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August 2023 by Satish Bomma
Barbara is awesome sales person. Customer friendly, Great selection and good quality
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August 2023 by Caren Crosby F.
We went into Chair King just to look around and came out with a beautiful teak table and four chairs:) Barbara was great at letting us just look around with no pressure, but when we starting asking questions she was super helpful. We love the dining set and are so happy we walked in. The set is really good quality - we have had other teak before and we can tell that this is a superior product.
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August 2023 by Grady Daniel
We walked in and Barbara had us out of there in 10 minutes outfitting the new pool furniture for our hotel. She was super knowledgeable and most importantly everything was in stock for a quick delivery.
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August 2023 by Tim Reedy
We came in to look around and werent really planning on buying anything. Barbara greeted us and then let us look around. She checked in with us every so often to see if we had questions and also to offer some insight. Long story short, we left about an hour later with a set that we felt was a great value and that we both agreed upon. Thank you for the help.
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June 2023 by Fran Theiss
We were told that our replacement cushions was ready to pickup after waiting a couple of months to receive it. My husband drove 45 minutes to the store and the salesman couldn’t find the cushions. He has reorder the cushion and hopes that it will be in a week.
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June 2023 by Melissa Hjorth
So far, we've had a good experience at Chair King. They have a nice selection of outdoor furniture to choose from and had all the information we needed to make our decision. Delivery is expected in 10 days.
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June 2023 by Vasudevan Hariharan
Lot of options, however is expensive. Now days there are several good quality relatively cheaper options. More than the price of the product, shipping is expensive. Even if you buy online and just want delivery and no set up, they charge a heavy price for shipping which is a surprising business model compared to what some of the other competitors offer. You cannot pick it up if you live in Austin. You have to go to Houston.
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June 2023 by Robert Dixon
Sales representative was very helpful (Barbara ?) and was able to show the actual Teak Outdoor Furniture and explained the process. Price was about half price of the online Teak Furniture . I will not buy online unless I can see the actual product. Next will be our back deck table / chair set.
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May 2023 by Richard Skipper
Yvonne did a great job of checking on me and answering my questions. She did a fantastic job of checking me out. We love the table I bought and we will be back. Love this store!
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May 2023 by Traci Schmidtke Young
Barbara was so very helpful and answered all our questions. There was such a wide selection to choose from. We also were able to get our furniture in just a few days from purchase.
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April 2023 by NH TNA
We were just browsing and told the sales rep so but he was so nice, showed us around and guided us on things to look for. If we ever decide to buy patio furniture, we are definitely going back.
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April 2023 by alisa Richardson
Barbara was absolutely amazing. She help to make our dream come true for out patio and backyard oasis.