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January 2024 by 7dwwtb7
I stop by here occasionally to do my banking. Always friendly staff and act professional. Get my transactions completed without any hassle. Pretty straight forward.
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September 2023 by Andrew E
The tellers here are amazing! Friendly and efficient. Can’t say enough good things about them.
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July 2023 by Patricia Raynor
Nice bank. Friendly staff and they are pretty fast.
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June 2023 by Bo French
Huge shout out to Angela who took care of all my concerns extremely promptly and professionally, she made the process so much easier than I could have ever imagined possible. Thank you!
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May 2023 by SONIDEROS
They have a phone listed but no one picks up the phone the lady at the money counter says they do there best LOL I guess they pay them lousy if they can't even answer the phone. Very rude and will not open a business account because of this treatment.
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April 2023 by Zachary
Like clock work, their ATM runs out of cash every single week by Wednesday or Thursday. This has been happening for two years. Not a single person at this billion dollar corporation, is willing to remedy the situation. The manager blames the ATM service guys, the ATM service technicians blame the branch for not calling sooner.
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March 2023 by anne fosli
Went here to get a cashier's check. They were super friendly & helpful! & There was no line so it went pretty fast. Great experience, will be back if I need to go by a physical bank again.
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February 2023 by linda pineda
The morning staff at the drive through are great! They’re always super friendly and I always feel welcome!
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February 2023 by Jason Guerra
The broken sign outside flashes and glitches. Makes it look like the terminator is about to teleport there.
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November 2022 by Yung Sparkles
The employees in the branch cannot do anything at all and always have to call in to corporate. I had to request new credit cards 5 times and they never came. Every single time it's the same old excuse I went in to fix the previous 4 meetings. Very poor customer service.
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August 2022 by Aaron Seifert
This review is strictly for the drive thru from the hours of 10am-4pm. Every week I have to make a cash withdrawal for a very specific amount of money. Don't worry it's for a totally legal transaction. But I can't use the drive thru ATM because i need it exact down to the $1 bill. So I use the drive thru area with the suction tubes and I get to pretend for just a minute that it's 1992 again. Every time I pull up there's usually an open lane and the tubes are always pre-loaded with working pens and withdrawal slips. The staff is always very helpful and nice as I try to figure out how many 20s 10s and 1s i might need on any particular day as math isn't my strong suit. The serotonin kick I get when that tube comes flying back to me filled with an envelope full of cash is unmatched. Highly recommend this bank, and don't forget to take advantage of the direct deposit reward when opening a checking account.
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August 2022 by Brett Allen
Leticia Ibarra has been great to work with as our business banker. She goes above and beyond. Nothing but good things to say about this Chase branch.
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March 2022 by Kent Barnes
Been associated with it here in Austin the past 37 years, when it was called Texas Commerce Bank, well before being incorporated into Chase. We have no issues and have enjoyed our working relationship all these years.
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December 2021 by Suleydi Mendoza
Be careful not to leave your car unlock. There is not cameras to help you out.
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June 2021 by Sarah Wheelee (Sarah Wheelee)
Called to see if I could order Euros, as there is not a way to do this online. No one answered the phone. They were open and it was not a holiday. I called several times, but no one answered. Disappointing.