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July 2024 by Kristiyan Cvetanov
GREATEST TEAM!
Shoutout to everyone especially Justin and Fatima! They were very helpful and explained everything with details! Great job guys!
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June 2024 by Anna Dudrekova
THE BEST!!! Me and my students received the best service today. Fast professional and really going above and beyond on explaining everything to us to the details. Will be back!
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June 2024 by Jose Gonzalez
Here they know the value of the customer, attention that met my expectations, they dedicated themselves to giving the best possible attention, Mr. Adán at the cashier and Mr. Justin Gómez on the service platform assisted me with the best willingness to complete my request. 100% recommended…
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June 2024 by Martin Zhelev
Super nice and very helpful employees. They act with the most respect and carefulness. A really pleasant experience
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April 2024 by Daniel Murrell
Why does this place have a phone number if nobody ever picks up? I have needed help multiple times and just needed to speak with someone over the phone. Not once has someone picked up.
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February 2024 by Russell Paden
Staff is extremely helpful and professional. Great location ?
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February 2024 by Brody Hammonds
Needing help and they have you sit through a lengthy phone tree only to hang up on you in the end.
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February 2024 by Annabell Carmichael
My mother wants to open a checking account and Miss Mila, instead of attending to us, went into the bathroom to kill time so as not to attend to us. Another representative came to tell me that if she didn't attend to us in 20 minutes we would return on Monday. Horrible attitude
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December 2023 by Arthur A.
This is one of the worst chase banks in the entire country. You can never deposit money in their ATMs, the inside lobby. ATM is never accessible. It doesn't make any sense that this is the only chase bank in this entire part of the city.
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December 2023 by Nanji Miki
Perfect customer service
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September 2023 by Trey Sledge
Justin Gomez is a true professional, and made my experience signing up for a credit card seamless. In general this Chase branch is very friendly and professional, thanks yall!
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August 2023 by Chris Villanueva
These are without a doubt the most friendly, professional, and amazing people you would want to do business with as a business owner. I have come here with a variety of questions, requests, and needs over the last year and John and Justin have reminded me exactly what it should be like working with a bank to grow your business. It’s about relationships at the end of the day, and that’s what will keep me coming back to Chase year over year. These are two amazing individuals who really care about you as a customer, and you can feel that. Thank you so much!
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August 2023 by Darin Campbell
Overall, I'm satisfied with Chase as a bank. This location has really nice staff and helpful management. But their drive-up ATM's are awful. And that's mainly what I use this branch for. Either they're not working, or they can't read my check, or on one occasion, the machine ate my checks and didn't return them to me, which prompted me to have to call the national customer service number to get it resolved. I get that the drive-up ATM's are operated by another vendor, but if Chase is going to use them, they need to keep them in better working order.
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August 2023 by Korey H.
literally deposited my paycheck and it never showed up in my bank account. i work graveyard shifts so i am not ever awake when they're open. now i have to almost get no sleep just to come in and prove that their atm doesn't work. looks like i'm not the only person that this happened to at this specific chase. wtf
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August 2023 by Cristel Hdz
I recommend this location
The staff, from the moment you enter, are super friendly and welcome you with a smile. If you don't speak Spanish, the receptionist or the bank agent will look for someone who speaks your language. The person who helped us, Mila, was very, very kind, explained everything to us in great detail, quickly, very professional, truly a Super trained staff to provide excellent service
