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November 2023 by Margaret Champoux
Horrible experience from the teller Indrani. I go in here every month to pay my rent the same way. She was confused and very rude to me. Laughed in my face and tried arguing with me over something she said and tried to tell me I said it. I get I’m coming in at the end of your shift and maybe you had a rough day sitting at a desk all day but I worked all day too. Manager did call me and apologized for the experience, which I appreciate. I’m just tired of going places and the employees that work in the costumer industry can’t treat costumer the right way. I work two jobs and always try to give costumers the best experience. It’s not that hard to give some a smile and say have a good day as they are leaving.
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November 2023 by Bridget Pinkard
Unhelpful and redirected me to the ATM outside when I get out there it's not even working but they will not assist me. Very inconsistent for customer service
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November 2023 by s y
Horrible experience. Refuse to deposit checks just because I can't provide them account number.
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May 2023 by Jihadtx
Horrible bank they hold my money for no reason called like 20 times they keep saying we can say a reason why I went there many times waited 5 day did not even have money for my gas them at the end they said they will not activate it again called them wanted to stop my account and draw my money out they said it’s fine when I went there they said they will send me a check I don’t even money to get gas and I have only opened it 10 days ago
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March 2023 by Andrew B.
The manager is a jerk. I hate the mentality of people like him who if something undesirable happens, they think they can spray false accusations to innocent people who haplessly cross his path. The manager also exudes legalism. The manager issues strict edicts. May one day the shoe be on the other foot.I wish my family and friends who bank here would stop banking here.Kindly bank somewhere else, like a credit union
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February 2023 by Tanner Figueroa
Nice cashiers, friendly small branch and conveniently located for me. :)
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August 2022 by Damian Day
Google this bank a 24 hr access atm it doesn't have ine
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September 2021 by pratik solanki
I wanted to get notary of some documents and i scheduled an appointment for 1 pm and i was there at 1 and was told no one is available for notary and was told to come on Monday. I had spoken to Alex
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August 2021 by Apurva Devarajan
Jose Banda always goes the extra mile, and his customer service is outstanding. My husband and I are customers of Chase Bank, and we appreciate the excellent customer service. Jose Banda is a great representative for the bank and its spirit of excellence.
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April 2021 by Radio 778 Inc
Very good customer service !!!
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February 2021 by James Z.
The place was closing at 5 by the time I got there but the two representatives were able to help me get my savings account downgraded and even suggested that to refund the fees. I'm so impressed by this branch's dedication to customers like me that I wanted to post a good review. Have a wonderful new year's!
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December 2020 by Kylee J.
I went in to this branch expecting poor Customer Service as per reviews, but was actually met promptly with excellent Service.
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November 2020 by Sarah Kirk
Amazing staff and best customer service! The staff are so friendly and helpful. I will continue to use this branch in the future.
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October 2020 by Raj
Great experience with Manager David Riveraperez. First, this local branch has always made me feel welcome and valued. They get the job done quickly. Today I visited with my 19 yr old daughter to get her the first credit card. David walked through various options and process with my daughter. Very clearly explained everything - the value of credit, the responsibilities of credit. Even I learned a thing or two!This is absolutely the right way to introduce values and responsibilities of securing a credit line to a young adult.Honestly, Chase's Student Credit Card is the best First Card out there. Besides no Annual fee, it offers $50 bonus for first use (within 3 months) and 1% cash back for purchases. Even bonus cash for maintaining good grades in college.
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May 2020 by Hanna C.
As always most chase banks suck and it doesn't surprise me they have one star! I set up and appointment like I was instructed to get with a banker to help me with some account information and when I didn't receive a call I called them (5 minutes after my scheduled time). This lady who answered said that the person I was scheduled with wasn't at work and the other bankers could not help me because they had appointments. So pretty much even though I followed through with there recommendations of scheduling an appointment she refused to help me. She said she even asked the bank manager and he could not do anything. Worthless honestly!!!
